Hi, I have tried to connect to Upload files via FTP through 2 different avenues: CoffeeCup's Direct FTP program and also Media Lab Sitegrinder FTP routine. I have repeatedly checked and typed in the correct server, with the user name and password. All I every get is failure to connect to the server. Is there something else extra that I need to do?? Is the port # 21?? Any other suggestions??


Thanks, Roddy

Hiya Roddy,

Have you gone to your godaddy account to make sure what the settings are that are needed for you to connect? That would be the first thing to check. Usually they give you information on FTP connection information that you'll need other than just your ID and Password. Port is something they would have to tell you, but most of the time it is 21. Many times it has to do with the remote server address or the remote folder setting. Check those things and let us know if you need more assistance

Have you resolved your issue? I have the same with GoDaddy.

If you have a host, you'll need to set up a server profile in the HTML Editor. To do this, go to File > Upload File to Server > Add or Edit Servers. This opens the Server Configuration window. Click the Add button to open the Server Configuration - Add window, which allows you to add a new server profile.

We'll go over the information you should put in each field. If you are unsure of this information, contact your hosting provider.

Nickname: A personal reminder you can use to tell your servers apart. You can name your servers anything you want.

Server: The location where you will upload your website files. It should be in the form of an IP address, your domain name (e.g. yourdomain.com), or your domain name preceded by ftp. (e.g. ftp.yourdomain.com). Do not include ftp:// or http://. It is up to your web hosting company to assign your FTP server host name, so you will need to find out from them what it is.

Examples of valid server names

ftp.mysite.com

24.24.100.100

mysite.com

Examples of invalid server names

ftp://ftp.mysite.com

http://www.mysite.com

Username: The FTP username assigned to you by your web hosting company. Be sure to enter the information exactly how it was given to you by your provider. Usernames are case sensitive, so if there are capital letters in your username, you must enter it that way.

Password: The FTP password assigned to you by your web hosting company. Be sure to enter the information exactly how it was given to you by your provider. Passwords are case sensitive, so if there are capital letters in your password, you must enter it that way.

Protocol: Your preferred FTP connection. Standard FTP is fine for most connections.

Clicking the Advanced link displays additional information you may need to add.

Port: A port defines how the server responds to a certain protocol. This number is usually 21, and unless your hosting provider has told you otherwise, you should not change it.

Passive Mode: Checking this box activates passive mode. Enable passive mode if you experience trouble connecting.

File Upload Overwrite: Choose what you would like the program to do when it tries to upload a file with the same name as a file already on your folder: ask what you would like to do, automatically overwrite it, or skip that file.

Manage Folder Bookmarks: Folders on your server you would like to bookmark for later use.
Uploading

When you're ready to publish your work, go to File > Upload File to Server and select the server and remote folder where you want to upload your files. A window will appear displaying the progress of your upload. When the upload is complete, the window closes automatically. You can then view your updated website online.

i use GoDaddy all the time.

Go into Godaddys FTP users - make sure you have the "new" style passwords (they want a number and a symbol now) ... i had an older password and mine didn't work till i updated.

NOTE: the Server is the Domain Name all caps - no www. no http:// - .com is lowercase
Example mine is PUERTOMORELOSVILLAS.com (won't work if you don't use caps??? i have no idea why??? i found out a few years back - only coffecup FTP needs all caps for GoDaddy other FTP work normal - it's a GoDaddy thing....just like there special form requirements)

use passive mode.


hope that it helps
liza

I am also having problems with uploading to Godaddy and would be interested to hear about any success others who have posted with the same issue have had. I have checked my settings e.g. FTP User name & password entered in my Godaddy hosting a/c but there does not seem to be an issue. The error message I receive in Coffee Cup Direct FTP is numbered 530 and specifically mentions Login name & password as being probable issue. Any assistance would be useful.

I have GoDaddy and I can connect fine via VSD, but Direct FTP will NOT connect. My settings are exactly the same in both places. I have uninstalled, rebooted and reinstalled Direct FTP twice now and still it won't connect.

"There was a problem connecting to your host or proxy. Please check your server settings and try again. If you are sure you have entered the correct information, please contact your network administrator or the server administrator. [7] Additional information: couldn't connect to host."

Any help would be greatly appreciated.

Did you try toggling on or off Passive Mode to see if that helps Lisa?

I toggled on and off passive mode on both of my websites and I still get the same warning.

Did you copy and paste or type the info in? Wonder if you have a space in there.