Foundation Framer v2.5 build 439...

Jul 21st, 2017 at 01:53 AM
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Uwe Schmitt
Registered User
115 posts

Hi Inger, wie geht es Dir?

I already have the info of the support, what the updates cost and have me also brought them. But it was nowhere clear that the updates are there and what they will cost me. I have noticed it by chance. In 'your purchases' new versions are not displayed, which is clear. There was also no email as info, which in my opinion would be the best and easiest way.
I am pleased when the team at Coffeecup wants to improve the communication of the updates.

Regards
Uwe
puncto – grafik & marketing
D - 69126 Heidelberg
https://www.puncto.info
Actually you´ll find my work here: https://puncto.coffeecup.com/
Jul 21st, 2017 at 02:04 AM
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Its A Kind Of Bali Magic
Registered User
5,239 posts
Online Now

Uwe Schmitt wrote:
Hi Inger, wie geht es Dir?

I already have the info of the support, what the updates cost and have me also brought them. But it was nowhere clear that the updates are there and what they will cost me. I have noticed it by chance. In 'your purchases' new versions are not displayed, which is clear. There was also no email as info, which in my opinion would be the best and easiest way.
I am pleased when the team at Coffeecup wants to improve the communication of the updates.

Regards
Uwe


Just a thought Uwe are you registered for CC newsletter,, I have no problems getting e-mails about UPGRADES (not updates)

Also My version of RFF when I open it will show a message that says a newer version of RFF is available to download , maybe that has something to do with why they seem to have stopped everyday communications about it
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS


A simple quick way to contact me
https://mawarputih.coffeecup.com/forms/contact-wayan/
Jul 21st, 2017 at 02:20 AM
User 2093190 Photo

Uwe Schmitt
Registered User
115 posts

Wayan Jaya wrote:
Uwe Schmitt wrote:
Hi Inger, wie geht es Dir?

I already have the info of the support, what the updates cost and have me also brought them. But it was nowhere clear that the updates are there and what they will cost me. I have noticed it by chance. In 'your purchases' new versions are not displayed, which is clear. There was also no email as info, which in my opinion would be the best and easiest way.
I am pleased when the team at Coffeecup wants to improve the communication of the updates.

Regards
Uwe


Just a thought Uwe are you registered for CC newsletter,, I have no problems getting e-mails about UPGRADES (not updates)

Also My version of RFF when I open it will show a message that says a newer version of RFF is available to download , maybe that has something to do with why they seem to have stopped everyday communications about it


Hi Wayan,

clearly I subscribed to the newsletter. I have not received any emails (or maybe the whole spam in my inbox may be overlooked?).
The update check in the programs I know, so I was attentive to my 'problem'.
puncto – grafik & marketing
D - 69126 Heidelberg
https://www.puncto.info
Actually you´ll find my work here: https://puncto.coffeecup.com/
Jul 21st, 2017 at 02:21 AM
User 2699991 Photo

Its A Kind Of Bali Magic
Registered User
5,239 posts
Online Now

here is a screenshot of what I got Just now when I opened RFF
Attachments:
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS


A simple quick way to contact me
https://mawarputih.coffeecup.com/forms/contact-wayan/
Jul 21st, 2017 at 09:33 AM
User 2093190 Photo

Uwe Schmitt
Registered User
115 posts

Wayan Jaya wrote:
here is a screenshot of what I got Just now when I opened RFF


I got the same message, but the link took me to 'my purchases'. And there weren't updates for me. So I went to the support room and Suzanne gave me two links with FF and BB in the cart.
puncto – grafik & marketing
D - 69126 Heidelberg
https://www.puncto.info
Actually you´ll find my work here: https://puncto.coffeecup.com/
Jul 21st, 2017 at 09:57 AM
User 2699991 Photo

Its A Kind Of Bali Magic
Registered User
5,239 posts
Online Now

Uwe Schmitt wrote:
Wayan Jaya wrote:
here is a screenshot of what I got Just now when I opened RFF


I got the same message, but the link took me to 'my purchases'. And there weren't updates for me. So I went to the support room and Suzanne gave me two links with FF and BB in the cart.


here is what I get by clicking the link
Attachments:
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS


A simple quick way to contact me
https://mawarputih.coffeecup.com/forms/contact-wayan/
Jul 21st, 2017 at 11:28 AM
User 2093190 Photo

Uwe Schmitt
Registered User
115 posts

Wayan Jaya wrote:
Uwe Schmitt wrote:
Wayan Jaya wrote:
here is a screenshot of what I got Just now when I opened RFF


I got the same message, but the link took me to 'my purchases'. And there weren't updates for me. So I went to the support room and Suzanne gave me two links with FF and BB in the cart.


here is what I get by clicking the link


I had these Update-Buttons later in my purchases. Seems that coffecup installed a new function in the my purchases section. This would be great, because we can order directly our updates from there. And we're always up to date about new releases.
puncto – grafik & marketing
D - 69126 Heidelberg
https://www.puncto.info
Actually you´ll find my work here: https://puncto.coffeecup.com/
Jul 21st, 2017 at 12:59 PM
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Inger
Senior Advisor
14,593 posts
Online Now

Yeah, they are a good thing. They make up for the recent unclear situation. :)
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Aug 4th, 2017 at 03:49 AM
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Jeremy Woolger
Registered User
49 posts

In case you had not noticed there is a new update to the software to 453. It should be available for download under your purchases. :)
Sep 4th, 2017 at 04:36 AM
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DonM
Registered User
34 posts

My problem is somewhat different. When I go to upgrade from my download page, I am charged $99, discounted $80, for the $19 total. So far, so good. When I try to add RBB, I get the same screen, same $99, same discount, for the $19 total... but RFF is gone.

I live overseas. I have to pay a fee to use my card. Is there no way to add both upgrades to the cart for one purchase at $38, and therefore only one card fee? I'm trying to buy something here... regardless of whether it's an update, upgrade, or Upgrayedd (hat tip to Idiocracy).

I never got the email, either.

Don

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