Type <
Then choose from the list
or
Type <p
Then choose from the list
Then if you choose the <p> on the list that pops up it will finish for you and put the cursor between the p and the end bracket of the first part. The reason it doesn't put it between the 2 tags (and we had a long debate in here a couple years ago on it to figure out which is the best way lol) is because most of the time you will be adding a class or ID or something to a tag so they felt it would be more helpful to have the cursor land where you could start adding CSS tags in.
Please let the person you spoke with on the team know that they didn't answer that question correctly so they know for the future reference. Might be that the person didn't understand the question fully or that they weren't aware that that feature existed
