Hi,
Most of the time when I try to open the Editor (win 10, 17 build 865), nothing happens for about 20 seconds and then I see the attached error message. I click on the various buttons and then after another 20 sec or so, 2 instances of the Editor open. What's wrong here?
Edgar Miller
Registered User
69 posts
Inger
Senior Advisor
14,547 posts
The error seems to be not in the app itself, but either in your internet connection, or in the server that the app connects to in order to check your CC credentials for authentication. In the lower part of the error message, it says what you have to do to contact the CC support.
We have noticed, though, that the servers at CC seem to be a bit unstable at times, so hopefully, this is just a temporary thing.
We have noticed, though, that the servers at CC seem to be a bit unstable at times, so hopefully, this is just a temporary thing.
Ha en riktig god dag!
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Edgar Miller
Registered User
69 posts
Well, I clicked on that support link and I only got a blank white screen. You may be right, their servers seem to be a bit under the weather.
dBUG
Registered User
9 posts
Excuse me for jumping in, but I get nearly this errormessage on Linux Mint with Wine too.
(recent Wine, Mint 19.3)
Cheers ! Would be nice to use the editor, as this niggle is the only problem for running it on Wine - I'm also considering Sitedesigner as that seems to run too.
(recent Wine, Mint 19.3)
Cheers ! Would be nice to use the editor, as this niggle is the only problem for running it on Wine - I'm also considering Sitedesigner as that seems to run too.
Greets
Dag
/ Norway
Dag
/ Norway
Eric Rohloff
Senior Advisor
20,239 posts
Hi dBUG,
I would try making sure it's set run as admin or reinstalling.
I would try making sure it's set run as admin or reinstalling.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
dBUG
Registered User
9 posts
It works for a while but then it does not accept my login anymore :-(
Greets
Dag
/ Norway
Dag
/ Norway
dBUG
Registered User
9 posts
Attached a image of the errormessage !
Greets
Dag
/ Norway
Dag
/ Norway
Eric Rohloff
Senior Advisor
20,239 posts
Hi dBug,
What version are you using?
What version are you using?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
dBUG
Registered User
9 posts
:-) 17.0.865 (or am trying to use .. :-) )
Greets Dag E Jacobs.
PS: The irritating part is that the editor works pretty good in Wine when it doesn't start throwing that error on startup :-/
Greets Dag E Jacobs.
PS: The irritating part is that the editor works pretty good in Wine when it doesn't start throwing that error on startup :-/
Greets
Dag
/ Norway
Dag
/ Norway
Eric Rohloff
Senior Advisor
20,239 posts
Are you running any kind of antivirus?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.
