I do not have a subscription, so that is an invalid response when I click on OPEN this program. I have what Coffee Cup calls is a "Perpetual License".

I used your HTML editor every month to update the club web pages with no hickups on my 2016 HP Envy Windows 10 laptop. That old dinosaur was well past its sell by date, and I recently upgraded and have a new 2025 HP Inspiron Windows 11 laptop.

After transferring all my programs over, I went to open up the editor to update the club website and I get a popup window that says SUBSCRIPTION EXPIRED. When I had this situation a couple years ago, you gave me a VERIFICATION code and it worked and I was able to continue the past several years with no issues. IT WAS A PERMANENT FIX. The next time I had that issue a couple years later, you told me to delete a file. That is a temporary fix, and I had to do it EVERY time. (Pain in the arse, and it did not keep any recent files in memory). Now, it will not let me run the program unless I delete the files again.

How do I get the permanent fix back?

Thanks.

This forum is primarily for users to help each other. I suggest you use https://www.coffeecup.com/help/myroom/ to report the matter to the CoffeeCup team.

Frank

Contact Coffee Cup Support
We are mostly normal users here we can't help with something like that

OOOOH FRANK WE POSTED SAME THING AT SAME TIME