Is RedMailer down?

Apr 20th, 2017 at 06:23 PM
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Heidi Van Dyke
Registered User
7 posts

I've tried numerous times and can't send test email or export. It gets stuck at the last step. I've tried the Beta and regular version and both are not working? Is it just me or is anyone else having the same issue?
Apr 20th, 2017 at 06:50 PM
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Scott Swedorski
VP of Software Development
0 posts

Are you still having issues Heidi?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Apr 20th, 2017 at 07:01 PM
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Alexander Beck
Registered User
3 posts

Same here. I cannot export my finished campaign. Also, the download of the new beta will give me a 0 Byte image. What's going on?
Apr 20th, 2017 at 07:12 PM
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Heidi Van Dyke
Registered User
7 posts

Yes. I just tried and still stuck on "finishing brew"...
Apr 20th, 2017 at 07:18 PM
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Alexander Beck
Registered User
3 posts

I really need to send out our newsletter, like... now! I'm also stuck at "Finishing Brew'.
Apr 20th, 2017 at 07:29 PM
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Scott Swedorski
VP of Software Development
0 posts

We are looking into this right now. Stand by...
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Apr 20th, 2017 at 07:57 PM
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Heidi Van Dyke
Registered User
7 posts

Thank you so much!
Apr 20th, 2017 at 10:17 PM
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Scott Swedorski
VP of Software Development
0 posts

The issue should be resolved in the next hour. Just waiting on the DNS to update. If you still have any issues, please open a support ticket and let us know. I have given you both a free month of Mailer for your patience. ;)

Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Apr 21st, 2017 at 04:38 AM
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Alexander Beck
Registered User
3 posts

I am still stuck and have opened a support ticket. :(

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