Nothing personal guys and gals as I love your software, but I was emailed today indicating that I would start being billed for my s-drive account. I used it to test a VSD and Form builder project, but I have my files on my own server and do not need the s-drive account.
I can't seem to figure out how to cancel this and avoid being billed.
What do I need to do?
Kenneth
Kenneth Smith
Registered User
52 posts
Scott Swedorski
VP of Software Development
0 posts
Well posting in the forums probably is not the best way Kenneth. 
You can do this right within S-Drive Dashboard at https://www.coffeecup.com/sdrive/plans
You can do this right within S-Drive Dashboard at https://www.coffeecup.com/sdrive/plans
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
jbg
Guest
1 post
Hi, I just want to delete my website and close my account that is all. Nothing personal, but I just don't know how and where to go Please help me.
Thank you.
Thank you.
Jo Rice
Senior Advisor
10,951 posts
Scott Swedorski wrote:
Well posting in the forums probably is not the best way Kenneth.
You can do this right within S-Drive Dashboard at https://www.coffeecup.com/sdrive/plans
Well posting in the forums probably is not the best way Kenneth.
You can do this right within S-Drive Dashboard at https://www.coffeecup.com/sdrive/plans
Raiffeisen Game Day
Guest
1 post
hi,
i want to delete the account i'm currently using, how do i do this? i don't see where to click on the page: https://www.coffeecup.com/sdrive/plans
i do want to use my s-drive account, but need to start over.
thanks for your help
i want to delete the account i'm currently using, how do i do this? i don't see where to click on the page: https://www.coffeecup.com/sdrive/plans
i do want to use my s-drive account, but need to start over.
thanks for your help
Eric Rohloff
Senior Advisor
20,244 posts
Login to your account and open a support topic.
https://www.coffeecup.com/help/myroom/opentopic/
https://www.coffeecup.com/help/myroom/opentopic/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Amazonian
Registered User
14 posts
On the dashboard it shows my S-Drvie plan, and says I can cancel at any time, but there are NO OPTIONS that I can see to cancel the S-drive account.
Scott Swedorski
VP of Software Development
0 posts
Amazonian wrote:
On the dashboard it shows my S-Drvie plan, and says I can cancel at any time, but there are NO OPTIONS that I can see to cancel the S-drive account.
On the dashboard it shows my S-Drvie plan, and says I can cancel at any time, but there are NO OPTIONS that I can see to cancel the S-drive account.
Why are you posting this here? You already cancelled it through your support room earlier today.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Amazonian
Registered User
14 posts
Scott Swedorski wrote:
Why are you posting this here? You already cancelled it through your support room earlier today.
Amazonian wrote:
On the dashboard it shows my S-Drvie plan, and says I can cancel at any time, but there are NO OPTIONS that I can see to cancel the S-drive account.
On the dashboard it shows my S-Drvie plan, and says I can cancel at any time, but there are NO OPTIONS that I can see to cancel the S-drive account.
Why are you posting this here? You already cancelled it through your support room earlier today.
I looked into this and my better half cancelled on the support site... and I tried to figure it out here. However, it does beg the question, how do you cancel it from the dashboard...
Well posting in the forums probably is not the best way Kenneth.
You can do this right within S-Drive Dashboard at https://www.coffeecup.com/sdrive/plans
Scott Swedorski
VP of Software Development
0 posts
Amazonian wrote:
I looked into this and my better half cancelled on the support site... and I tried to figure it out here. However, it does beg the question, how do you cancel it from the dashboard...
Well posting in the forums probably is not the best way Kenneth.
You can do this right within S-Drive Dashboard at https://www.coffeecup.com/sdrive/plans
Scott Swedorski wrote:
Why are you posting this here? You already cancelled it through your support room earlier today.
Amazonian wrote:
On the dashboard it shows my S-Drvie plan, and says I can cancel at any time, but there are NO OPTIONS that I can see to cancel the S-drive account.
On the dashboard it shows my S-Drvie plan, and says I can cancel at any time, but there are NO OPTIONS that I can see to cancel the S-drive account.
Why are you posting this here? You already cancelled it through your support room earlier today.
I looked into this and my better half cancelled on the support site... and I tried to figure it out here. However, it does beg the question, how do you cancel it from the dashboard...
Well posting in the forums probably is not the best way Kenneth.
You can do this right within S-Drive Dashboard at https://www.coffeecup.com/sdrive/plans
Go to the Dashboard and select your Plan under your account (upper right drop down). You can then upgrade or downgrade at any time. Easy as 1-2-3.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
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