why I can't publish my website - Page 1

May 19th, 2011 at 04:51 PM
User 2223574 Photo

YING Y WANG
Registered User
2 posts

It keeps saying Visual Site Designer was unable to establish a connection to your server. But I have shut down my firewall and I can go online.Why?
May 19th, 2011 at 04:54 PM
User 187934 Photo

Eric Rohloff
Senior Advisor
20,239 posts

Double check your ftp account credentials to make sure you entered the right password and username.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
May 19th, 2011 at 05:24 PM
User 103173 Photo

Scott Swedorski
VP of Software Development
0 posts

If you cannot get it to work, please open a support ticket and we will help you get this fixed up.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
May 22nd, 2011 at 05:55 PM
User 2223574 Photo

YING Y WANG
Registered User
2 posts

Hi Scott, do you mean log in my account, go to support center and start a new support topic?Thanx!:)
May 22nd, 2011 at 06:11 PM
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Scott Swedorski
VP of Software Development
0 posts

yyingwon wrote:
Hi Scott, do you mean log in my account, go to support center and start a new support topic?Thanx!:)

Yep ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
May 23rd, 2011 at 11:29 AM
User 16241 Photo

lancsoft
Registered User
2 posts

I wanted to concur with yyingwon on that issue. I get the same response, just attempting to open my s-drive with VSD.
I tried to use my login info here, on the CoffeeCup site, what I use to login and access my s-Drive and get that same response from the server. IE
user=
user@user.net
password=
somerandompass
I tried ano and fails too.

I get the error;
Connection Refused
http://runetrack.com/sigs/stat/gold/pose/264/Puissant_One.png
May 23rd, 2011 at 12:28 PM
User 103173 Photo

Scott Swedorski
VP of Software Development
0 posts

We fixed "yyingwon" issue simply by doing the following.

1. Open your website and then go to the File Menu > Save as and then navigate to your desktop, create a new folder and save your website into there. Now restart VSD and open the newly saved website.

2. Go to Publish > CoffeeCup Account Settings and enter in your CoffeeCup account information

3. Go to Publish > Choose a Publishing Destination and select your S-Drive account

4. Click Publish

Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
May 24th, 2011 at 01:46 AM
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Kim Kockott
Registered User
8 posts

I have published my site to S Drive and it is in the publishing destination but when I try to view it on line it goes to coffeecup but states "there is nothing there yet" what am I doing wrong/
May 24th, 2011 at 06:29 AM
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Phil
Ambassador
2,174 posts

Can you give us a link? So someone here may take a look... It sure makes it easier, usually, for those who are able to help out. :D
Living the dream, stocking the cream :D
May 24th, 2011 at 06:57 AM
User 187934 Photo

Eric Rohloff
Senior Advisor
20,239 posts

On the dash board and then on the "Settings" tab did you select Show my "Site" on home page on the "Service Setting" box?:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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