Sometimes all we need is a different perspective.
David T
Registered User
64 posts
I updated to the latest version of creator pro and when I tried to update designer pro it says I have to update creator first. Any Ideas?
Scott Swedorski
VP of Software Development
0 posts
You probably also have SCC Basic installed as well David. You need to install both versions of Shopping Cart Creator and that alert will go away.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
David T
Registered User
64 posts
Scott, Should I uninstall the basic version?
Sometimes all we need is a different perspective.
Scott Swedorski
VP of Software Development
0 posts
If you have no need for it anymore, sure. The installer will always uninstall the previous version for you.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
David T
Registered User
64 posts
Thanks Scott!
Sometimes all we need is a different perspective.
Sally Cooper
Registered User
337 posts
After disabling my shops' checkout for a month of traveling and doing markets I tried to enable them after updating both SCC-Pro and SCD-Pro. I had the same problem. After reading this thread I updated SCC-Basic and now all is OK. Don't understand it but I guess the interconnectedness of the programs. It works so I'm happy, pays to search the threads.
Thanks
Thanks
Lynn Snell
Registered User
20 posts
I'm having the same problem with installing Designer Pro 3.9.463. I have installed the newest version of Creator Pro and uninstalled all the prior versions. I ran Crap Cleaner, I rebooted. It says that I can't install Designer Pro 3.9 until I install Creator Pro 3.9. I have. I had to make an update in our shopping cart today and my theme for that site is not updated and therefore, unusable. I used an off-the-rack theme temporarily.
Lynn Snell
Lynn Snell
Eric Rohloff
Senior Advisor
20,245 posts
I would try another install and if it doesn't work open a support ticket.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Lynn Snell
Registered User
20 posts
I bet I've installed and uninstalled both programs no less than 6 times today. Very frustrated and trying to work off of a makeshift computer setup as my video card or motherboard died last week. Now that I know the prognosis, I'm buying a new computer but until then I have to make do. I just want my old computer with everything setup again. :-(
I'll put in a support request right now as I've really exhausted everything I know to do.
Lynn
I'll put in a support request right now as I've really exhausted everything I know to do.
Lynn
Eric Rohloff
Senior Advisor
20,245 posts
Sorry your having problems. I'm sure one of the CC gurus will be able to sort it out for you.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
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