I absolutely agree. I want it to be right and not have any major issues. The only thing that would be more frustrating than waiting FOREVER for the program would be to get it, start using it and launch a shop with issues. Waiting for a fix or being forced to revert back to your old shop would be a pretty big bummer for sure.

I think most of us are being patient. We just pop in here and vent a little now and then to blow off steam

After getting constantly ripped for the SCC Pro release taking what many of us consider too long I'm pretty sure Scott and the rest of the folks at CoffeeCup are a little gun shy about issuing any kind of update. The last update I saw was the program was pretty much done and the documentation was being written. This eventually led to quite a few people complaining and/or voicing their opinion about whether documentation was necessary and how long it should take to compose it!

I'm eagerly waiting for SCC Pro as is everyone else. Although I'd love an update to know where we are in the whole SCC Pro release process, I can also understand why CoffeeCup wouldn't be too eager to chime in with regular updates.

I agree. The software has taken way too long to come out. It is costing many people money. The reason you are not getting an update is because if it is not released around that time, then there will be more and more complaining. It is probably the case that too much information came out way too early.

However, keep this in mind: you will lose infinitely more money and professional status if the program is buggy than it coming out late.

So, in the words of the infamous Scott something polski: "Soon!"

CoffeeCup doesn't not cost anyone to lose money. CoffeeCup saves everyone who uses their products plenty of money, even the impatient.

Joker, it appears you do not have to run a commercial site that is being held up by the new wonderful software that is just round the corner and you are holding back on the site update because you need the new features.

Yes I am sure it would save me money if I could actually get and use it. But I can assure you it has cost me thousands of pounds in lost sales that I know I would have made. I am regularly getting asked for products that I then have to list on ebay (and get charged ebay fees), or direct paypal invoicing. Never mind the many new products to be added to my website. This is wasting a lot of time that I can not afford as I still have to run my busy business. Also missing out on sales for those that do not make the effort to contact me.

This whole situation has now got out of hand. To be told six months ago that it was ready and yet still not available todate is very poor and I have lost all but the smallest bit of respect for coffeecup. I used to be a big fan but I am now far past that. If it is not available within a month I really do have to go elsewhere (and all the extra work that is going to involve), I have spent far to long waiting, and should really already have moved on. But some blind faith in it being available very soon and that it would be a superb products has kept me waiting for the day it is available.

Yes we want perfect software that works 100% as it should. But for any complex software that is just not going to happen. I have been in the computer business and a programmer for over 25 years and I do know what I am talking about.

From the outside it looks to me as if there are serious problems with this software but coffeecup are in to deep to admit it. I would love to be proved wrong though.

Coffecup, you may have had the best of intentions, but, you have let me and many others down. This delay is just to long. There is late and then there is too late.

Geeze Nigel, could you be any more negative! I maybe new to these forums, but I have never had anything but the utmost respect for CoffeeCup. If they need an extra day, week or whatever, that is fine by me. The way I see it, I paid $49 for the software and I have gotten my $$ 100 fold.

I sympathize with you. The potential income lost is substantial, especially to a product that has yet to be released. Certainly, CoffeeCup had the best intentions in mind when they announced the release date of the Shopping Cart Pro software. But as we all know, nothing in life is guaranteed and setbacks often occur. It's inevitable that unexpected delays happen, and have happened to us all, at some point. I'm sure the CC team is dedicating a tremendous amount of effort to release the application as soon as possible. When the product is ready for release, it will save people time and money compared to other products that are readily available on the market today. I don't think this unfortunate delay in the release of the product has any negative bearing on the company as a whole.

Well said Tom.

Nigel, nothing is stopping you from using the current basic program and then upgrading. The current basic program has a lot of features, and to be honest it will save you time later if you have all your stuff already setup to go and then just need to update some of the areas for the new features.

Not only would that be a time saver, but the only thing that's kept you from making money while you wait is you. If you would have already set up the Basic version, you'd already be selling through your own store instead of paying Ebay for it. Sure it may not be the perfect fit with the basic store, but it's 100% workable with a little imagination.

As for the new version... I can assure you it's 100% workable, 100% useful, 100% better, and in no way lacking for programming from CC. There are no serious flaws, problems or anything else for that matter with the Pro version as it is right now. I know this for a fact being not only a tester but one that holds a copy of the current version to be released to help make sure there are no left over problems, which I haven't found any so far.

Anyways, it's one thing to try to blame a company for your losses, but entirely another to blame a company for your own impatience and laziness in starting out with the smaller version which you could have been making a lot of money with so far (according to your own testaments of course). It works, I'm using it as well as many many others without any hitches. Set it up and give it a go and make some dough, or wait, or don't, but don't blame others for your losses that are clearly not their fault

Also, it's not 6 months past due lol, it's only a couple months past when they wanted to have it released (with no release "date" ever announced yet, only projected timeframes). Compare that to the billion dollar companies that release things over a year after their projected dates and that makes this look like good timing

I AM using the standard shopping cart creator and have been for a year or so. Plus the shopping cart designer, plus add on graphics packs, templates and many of the other Coffeecup programs. As I said I was a fan of their software but feel very let down by this long delay.

I have sold thousands of items with it, so yes I have made money. But I need online sales as well as store sales to make my living from, to pay bills and buy more stock.

To assume that I have not done anything in the meantime or not used the standard version then call me impatient and lazy is just out and out insulting. I have invested money and considerable amount of time in coffecup and using their programs.

The standard product is lacking in many aspects that I need. Not least that there is no stock level control (if I sell 20 pieces of an item in a day but only have 10 in stock that is very bad for customer relations when I can not provide the item someone has thought they bought. I can not simply go in and take items out of my on-line store when the stock level is to low. It is open 24 hours a day and I sell world wide I can not keep an eye on every item in the on-line shop every minute), poor shipping method costings (not weight based or threshold variable), to name but two.

I am very much in need of the extra enhancements and was prepared to wait a reasonable time and pay for the quality product that was conveyed as being just around the corner and imminent. 6 months of lost sales is a major revenue problem for me.

I do appreciate development time problems (as previously stated I do have vast experience in this working for large companies), but feel very much lead on by something that is far overdue by the statements made. If I had known it was this far off I would have bought available software elsewhere (which no doubt would not have been as good, but at least I would have had the sales coming in).

I am not rich and do not have spare money. Every sale, every penny I make, is very important to me and goes towards paying the bills and keeping a roof over our head. I do not live a life of luxury or have fancy holidays. I work hard from the morning to more often than not 2am the next morning so needed software that could assist me and allow for quick control of on-line sales and product listings. I can not afford to spend thousands (or even hundreds) of pounds on software to do this, nor do I have the time to write it myself.

The original software goes some way to this and I think it is a cracking little piece of software as all coffeecup is, but I really need the extras Pro is supposed to have, and needed it 4 months ago.

Bingo!

Comparable retail shopping carts are either expensive to license or require recurring monthly fees. Open source solutions require extensive knowledge in various technologies to setup and customize, and then you have the question of security.

This is what makes the CC Shopping Cart such an attractive and affordable solution to e-commerce. So the frustration that many people are experiencing in the delay of the Pro version of the CC Shopping Cart only validates the value of this product and CoffeeCup Software.