Unable to get shop uploaded- Help...

Mar 13th, 2014 at 03:17 PM
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JamesD
Registered User
55 posts

Carlos Regueira wrote:
tried to change the root folder like you said and same problem. I do not understand because on SCCP it shows every file is being uploaded and gives me the shop uploaded at the end. I am trying to upload now via coffeecup free ftp.

I understand your frustration. Went through the same thing with settings I would usually use with everything else, but this I had to play with it until it was happy. ha... I had folders in locations they shouldn't have been because of the incorrect paths I tried.
I'm assuming you verified your servers actual root path?
Mar 13th, 2014 at 03:44 PM
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Carlos Regueira
Registered User
252 posts

yes they said it has to be public_html/shop. They said for it to show I

"for /shop you'd have to put in an index.html or similar file in /shop for it to show a page "

"That's why its just showing directories, because there's no html file for it to go to "
Carlos Regueira - https://minerva-gallery.com
Mar 13th, 2014 at 03:46 PM
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Steve
Senior Advisor
3,105 posts

Carlos the Shopping Cart Creator creates a index.php will load the same way index.html would.
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Mar 13th, 2014 at 04:12 PM
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JamesD
Registered User
55 posts

Carlos Regueira wrote:
yes they said it has to be public_html/shop. They said for it to show I
"for /shop you'd have to put in an index.html or similar file in /shop for it to show a page "
"That's why its just showing directories, because there's no html file for it to go to "


Found this on the HostGator site.
The full path is actually /home/username/public_html/ (where username is your cPanel username) rather than /public_html/ but in most places you will see /public_html/ instead of the full path, since it assumes you know you are in your own home directory.

From: http://support.hostgator.com/articles/c … tml-folder
Also: https://support.hostgator.in/articles/h … olute-path

Hope these help.
Mar 13th, 2014 at 04:33 PM
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Carlos Regueira
Registered User
252 posts

James, I have tried both ways but neither work to show my site.
Carlos Regueira - https://minerva-gallery.com
Mar 13th, 2014 at 04:51 PM
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SadDuck
Ambassador
2,958 posts

James, I have tried both ways but neither work to show my site.

It wouldn't, unless you have uploaded the files using this path. Did you do that? Upload using /home/cpanel-username/public_html/shop instead of just /public_html/shop? Replacing /cpanel-username/ with your actual cpanel username. Then try and access your site.
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Mar 13th, 2014 at 05:12 PM
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Carlos Regueira
Registered User
252 posts

Yup that is what I did and nothing. I just tried it again and nothing.
Carlos Regueira - https://minerva-gallery.com
Mar 13th, 2014 at 05:36 PM
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Carlos Regueira
Registered User
252 posts

Anyone have any other ideas? Could it still be the protocol setting in SCCP?

I didn't want to move my website again to another hosting provider. Very time consuming and my site stays offline for a days while it gets moved.

Carlos Regueira - https://minerva-gallery.com
Mar 13th, 2014 at 05:38 PM
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JamesD
Registered User
55 posts

Carlos Regueira wrote:
Yup that is what I did and nothing. I just tried it again and nothing.

What do you currently have the following settings set for?
[Under 'Server' options]
Hosting Provider
Remote Folder

[Under 'Server > Add/Edit > More' options]
Server
Protocol
Port


Gunsmoke wrote:
It wouldn't, unless you have uploaded the files using this path. Did you do that? Upload using /home/cpanel-username/public_html/shop instead of just /public_html/shop? Replacing /cpanel-username/ with your actual cpanel username. Then try and access your site.

Thanks Gunsmoke... I know i'm not the best at trying to 'explain/educate' others with this type of stuff, however I'm trying!
Mar 13th, 2014 at 05:44 PM
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SadDuck
Ambassador
2,958 posts

Doing fine, we'll keep thinking . . . :cool:
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