Hi,

Just wondering. If I have a blank t-shirt, for example, as a product in my shop is there a possibility for the user to pesonalise products by adding text ?

Thanks

T

hmm there is probably a way to do this, maybe add a form using the CC Web Form Builder that allows for input if they want it. You can check out my shop in my signature and go to any item (shops incomplete so don't get picky LOL) and you'll see I have a form built for people to fill in emails if they want to be notified if something is restocked. You could use that same setup for customizations. Might have to get creative on how to implement it so it goes back to that page so they can then order etc. but it could probably be done somehow.

If you plan to charge extra for customizations, one way to do this might be to create a product called Customizations, add it as if it's a separate Product, then instead of publishing it like normal, make it so it's not shown on the front page and put it in a specific category. Once you have it you can do the same as I mentioned in an answer to one of your other questions, you can get the web address for that exact Product and then create a button on the Details page of your other items so they can hit the Add to Cart button for the customization. Not sure how that would all work, but it works in my demented mind! LOL. GL on it, sounds like a fun site

Hi Tom. You just need to create a simple html field in your item description with a submit button. Use the mailto protocol so you will capture the buyers email address. Code the item title as the 'subject' line and the field entry as the message field.

Your buyer will still have to click the add to cart button separately though, as there is currently no capability within cart creator to capture customer input as an integrated process. It may be that the future pro version will have that incorporated at some later stage, but the core functionality of that program is being developed at the moment, so that type of capability would probably be some distance into the future yet.

On that same subject does anyone know of a way for a buyer to have to enter there name and email information when they checkout so the seller can get that information along with the information from paypal? Something like an embedded form element that would carry over. Not sure how that can work. Probable something that paypal could provide.

What would be cool would be to have a place in the shopping cart where you could request the name and email of the person buying items and when they checkout to get ported over to the merchant portal such as paypal, the button would also email the buyers information to the seller just like the coffecup web form builder does. Anyone know how to add that function?

Hmm unless my shop is special, which I'm sure it's not lol, I get all that info from PayPal on my orders, not sure why you wouldn't? Although I must admit that so far all my customers have been PayPal subscribers, so maybe the credit card ones are different? not sure on that

Hi Bill. Jo Ann is correct that PayPal sends you the buyers name and address and well as their registered PayPal email address and details of the items that they have purchased. I believe that Google checkout also works the same.

With identity theft being such a major problem nowadays people are reluctant to give any details out to total strangers, which in effect, is what an ecommerce site is. Cart creator gives customers the ability to only deal with the payment processor.

Interestingly enough, sites requiring customer registration and demands for too much personal information are cited as significant reasons for shopping cart abandonment.

OK...that I understand but what if you need information about a product such as details concerning the product that can not be selected from a drop down?

Guess I am being to complex

Incorporate a 'contact' page using one of the five available pages for the customer to contact you. If you need to contact the customer, PayPal and other payment processors give you the customers email address and other details.

People have to appreciate that cart creator is a simple to use ecommerce solution. To overburden it with features would put it at a significant disadvantage to the many open source alternatives out there. Even the forthcoming pro version will need to retain the simple add to cart and straight out to payment processor architecture otherwise it would lose its biggest commercial selling point.

We all realise that people have different needs from cart creator and it will ultimately be used within a diverse range of environments. The core features will however have to be aimed at the mainstream user base.

Hiya Bill,

I'm assuming you're saying that if your customer wants more information about a product than is available on your site for that product? If so see my post above about adding a form to the pages of yoru products which will allow you to add a setup so you can basically create a box for them to ask questions about it and submit it. If you supply an empty Item ID or Item Number type box for them to fill in that makes it all the easier so you can use it for every product rather than needing a specific one for each item. This is a great way to add a way for them to get more info right on the product pages.

The other alternative is to add a setup elsewhere on your site where they can do basically the same thing.

If this "isn't" what you meant then.... never mind