Nice, Scott.
I have asked all along the way for Coffee Cup's help to make this product work for me. I purchased the software in good faith, knowing that I might need more than the allowed trial period to build my website. Along the way, certain of your processes have worked until my needs went beyond the scope of the software. In an attempt to work within your software's parameters, I purchased more software, making a logical assumption that if I used CC softwares, these would work together well.
Each time that I got to a place where they did not, I spent days looking for workarounds, testing these workarounds, and asking CC for help only to be told.... I have approached communication in these forums with a certain playfulness. In short, I have played fairly. When I have stepped beyond nice, I have apologized and moved back to the standard of civil, human exchange which I value.
If you want to perform unsupported customization to the scripts, be our guest. All the php files are on your server and you can edit them anyway you like. We just can't provide support or instructions on how to accomplish those tasks. Adding a form using Web Form Builder though is extremely easy. Just use the HTML function and paste in the code and upload all files and folders to your root folder on your server and it will work. According to your last support ticket on May 13th, 2010 at 08:06 PM , you said everything was working and I quote "I did this... and, guess what! It worked. Coffee's on me. Take a break. "
Perhaps you will not be surprised that my shopping cart required more than one form. The quoted bit above worked very well in my static Contact Us page with a very simple email form.