I've completed my shopping cart and I am ready to publish it on my website. My site is created using Virtual Site Designer. I'm having some trouble publishing the shopping cart.

I don't know what information to enter in the fields when I go to "My Shop" and click on "Server". I'm sure I have some of the information wrong, but I don't know how to correct the problem. Every time I try to publish the shopping cart, I get a message that it is "Synchronizing - testing connection" and it doesn't go any further.

Any advice? Thanks a lot!

Amy

Hi Amy

Attached you will find 2 screen shots that show how the ftp setup should be configured. All this information should be found in your original hosting account setup e-mail.

I will also respond to your open support ticket with us shortly.