Sandbox Support and Taxes...

User 1883495 Photo


Registered User
48 posts

Does CCup Cart support the Google and PayPal Sandbox feature where you can go through the full process?

Since CCup Cart will not calculate sales tax as it should, can it be setup so Google Checkout and PayPal take care of adding the proper tax?

/RB
/RB
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User 1883495 Photo


Registered User
48 posts

To answer my own question, apparently both will calculate the tax based on the buyers address and the state I set.

SO... now it is potentially confusing for the customer to see $0.00 taxes then get charged for taxes. Can I change the Taxes: to say Any Sales Tax will be added during checkout or some such?

With no sandbox support it makes things difficult to really test since buying from yourself will cause both google and paypal to cancel your account. I feel much better when I can see the whole process.

I'm evaluating... I have 2 serious issues, the tax thing and getting over my poor treatment from the Coffee Cup people the last time I considered buying one of their products.

/RB
/RB
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User 514521 Photo


Registered User
129 posts

Hi Robert, yes it would be nice to have the sandbox to test. I don't look forward to testing live, however that's what I'll do.

The tax thing is on the list of items that Coffeecup are working on for the next release according to what I have read on the forums. I don't know how long before it's out, but it will help a lot of us when the tax issue is resolved.

I have had nothing but positive support from Coffeecup. Not always the answer I wanted, but a responsive group of people. They have helped me many times in my Support Room, much more so than any other company has. I recommend them often just for the support and the way I have been treated.
User 52204 Photo


Registered User
32 posts

Hi Robert, you can use a sandbox by changing the appropriate lines in data.php, typically for paypal the following lines require the insertion of a sandbox username etc.

$config['PayPal'] = array(
'enabled' => true,
'API_USERNAME' => 'insert sandbox username',
'API_PASSWORD' => 'insert sandbox password',
'API_SIGNATURE' => 'insert sandbox api'
'API_ENDPOINT' => 'insert sandbox endpoint',
'USE_PROXY' => false,
'PROXY_HOST' => '',
'PROXY_PORT' => '',
'PAYPAL_URL' => 'insert sandbox url'
'VERSION' => '3.2'
);

paypal's sandbox documentation covers all aspects including setting up test accounts.
User 1883495 Photo


Registered User
48 posts

John, outstanding... I think I can handle that.

I just noticed (as I'd only assumed there were) that there are no provisions for terms, policies etc... my current assumption is that I can create a new style and edit it to provide links to all these so it will be maintined in uploads and future upgrades. If that's a bad idea, let me know.

As for the customer service, I've often thought I must have really caught someone on a bad day but they sure said the wrong thing at the wrong time and the bad taste has lingered. I figured if this was pre-sales I certainly didn't want to experience post-sales. That was almost 2 years ago.

/RB
/RB
HabitatForBats.org - Give a Bat a Home!
User 103173 Photo


VP of Software Development
0 posts

Hi Robert

I would really like to know what our staff did that made you so upset. I looked up your account history and I don't show any e-mails ever sent to us. If you have time, drop me an e-mail at scott@coffeecup.com

We pride ourselves in customer service and go out of our way to make sure everyone has a positive experience dealing with us.

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User 1883495 Photo


Registered User
48 posts

Scott has redeemed my faith in the Coffee Cup folks (U.S. Southern for people). I just purchased the whole full deal package. Our entire site will be redesigned as I can get to it.

You can check out the Post your Shop's here forum to see the progress so far. It took about 30 minutes. It's not finished nor active for checkout but the basic form is there. I'm amazed what I could do in 30 minutes.

/RB
/RB
HabitatForBats.org - Give a Bat a Home!

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