Short description not appearing on...

User 311342 Photo


Registered User
46 posts

Since the last update my short descriptions are not appearing on the individual items page no matter which theme I use. Am I supposed to copy all of them into their product detail page now?

And why were my 4 wide columns reduced to 3 crowded instead with the update?

Thank you, ShopTom.com any item for examples.
www.ShopTom.com gifts - sports - wholesale
User 539803 Photo


Registered User
2,156 posts

I have just checked your link in IE8 your short descriptions are in there

You are using classical jaz template with left navigation It has three rows of products

Classical jaz top navigation has 4 rows of products and larger thumbnail pictures.

See my two examples below to clarify

classical jaz left navigation

http://www.signetinitialmasonicnamering … o.uk/shop/

classical jaz top navigation

http://www.jewelleryhandmade.co.uk/cart … groupid=28

Not sure about this but have you tried re installing SCC on your pc and uploading to your site again ?

Just incase your latest install has an error !
Started using CC VSD in January 2009, I don't do HTML code, Sales from CC site exceeding expectations taken me out of semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
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User 539803 Photo


Registered User
2,156 posts

Jewelcraft wrote:
I have just checked your link in IE8 your short descriptions are in there

You are using classical jaz template with left navigation It has three rows of products

Classical jaz top navigation has 4 rows of products and larger thumbnail pictures.

See my two examples below to clarify

classical jaz left navigation

http://www.signetinitialmasonicnamering … o.uk/shop/

classical jaz top navigation

http://www.jewelleryhandmade.co.uk/cart … groupid=28

Not sure about this but have you tried re installing SCC on your pc and uploading to your site again ?

Just incase your latest install has an error !


I just checked again, sorry you are correct, titles are there but the short descriptions are not

And if you check my two example links mine are the same (missing short descriptions)

Latest install for left navigation

previouse install on top navigation

And now i am not sure if the short descriptions ever have shown up on mine, i will try to check.
Started using CC VSD in January 2009, I don't do HTML code, Sales from CC site exceeding expectations taken me out of semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
My friendly window cleaner www.mwcwindowcleaner.co.uk

User 311342 Photo


Registered User
46 posts

I have tried additional downloads, uploads and installs and the short descriptions still are not showing for any theme. Neither are yours so I was hoping Scott would fix all of them.

I only mentioned the columns because they used to be 4 wide with left navigation until the new narrow and wide style themes styles made it 3 and crowded for no apparent reason.

So it looks like the short descriptions is a programming error and the columns a mental one.

I still like the software, but the improvements are hurting the original product.
www.ShopTom.com gifts - sports - wholesale
User 539803 Photo


Registered User
2,156 posts

I have just checked back on one of my first carts, set up in February just after SCC came out (only uploaded to server once never edited)

And contemporrary sophistication template

The short descriptions are not on the items detail page, only home page

Scott hopefully will clear this up tommorrow

In meantime i had a quick play with designer pro to resolve the off centre 3 products accross (result below)

http://www.jewelleryhandmade.co.uk/cart.com/trial/

Started using CC VSD in January 2009, I don't do HTML code, Sales from CC site exceeding expectations taken me out of semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
My friendly window cleaner www.mwcwindowcleaner.co.uk

User 103173 Photo


VP of Software Development
0 posts

I went back through my previous installs, and I cannot find any theme that had a short description on the item detail page.

Here is a shop made in version 2.9
http://warnr.org/29/viewitem.php?groupi … roductid=0

Here is a shop made in version 3.6
http://warnr.org/36/viewitem.php?groupi … roductid=0

As you can see, the short description is not on either version. It could possibly be a theme that may have had that option at one time, but I can't see how.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2641572 Photo


Registered User
1,245 posts

Although the short descriptions don't actually appear on the item description page, if you check out the page source, they are still stored within the meta tags. From a search engine perspective they will still be able to read the short description for indexing, even though it doesn't physically appear on the page.

If for some reason you specifically want the short description to appear on your item description, manual insertion is the only practical solution. Whilst you could use the php source code to echo the contents of the meta tag onto the page, that would be a messy solution and not every user would want the short description screwing up their current display.

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