Sitemapper preview bug?

May 22nd, 2013 at 06:16 PM
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Tmax
Registered User
92 posts

I just downloaded the new version of Sitemapper and as I built my map and previewed it on explorer all was good, then I tried to preview it on firefox and I received this message;

Firefox can't find the file at /C:/Documents.

then it opened 4 more tabs and they were sent to these sites;

www.software.com
www.and.com
www.settings.com
www.park.com

I run Win XP, have no viruses and have no other issues with being redirected to other sites unless I use the preview of CC's new Sitemapper version ... It does not happen in the previous version.

Anyone else having this issue?

Thanks

T
Onward Through The fog!
May 22nd, 2013 at 06:22 PM
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Eric Rohloff
Senior Advisor
20,244 posts

Does it work on the live sites?
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It's easy to overlook something you're not looking for.
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May 22nd, 2013 at 07:02 PM
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Tmax
Registered User
92 posts

Eric,if this was a question for me, I have not uploaded the maps yet. I kinda just gave up after this incident . . . until I figure out what's up.

T
Onward Through The fog!
May 22nd, 2013 at 07:30 PM
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Tmax
Registered User
92 posts

Ok, I just did several things to try to figure out this issue. trying different version and all. what I am left with is this;

Now I have made Firefox my default browser. When I use the preview button in Sitemapper and use the default option, the map previews fine. If I preview it using the Firefox option on the preview pull-down menu, it doesn't work and I am confronted with the issues mentioned in my first post

Thanks

T
Onward Through The fog!
May 22nd, 2013 at 08:54 PM
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Eric Rohloff
Senior Advisor
20,244 posts

I would open a support topic and let the CC gurus take a look at the issue since this was app had a recent upgrade.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
May 22nd, 2013 at 09:32 PM
User 143493 Photo

Tmax
Registered User
92 posts

Thanks for the replies Eric, I figured someone from CC would be watching the thread and take a gander at it. So is anyone else having this issue?

Thanks

T
Onward Through The fog!
May 22nd, 2013 at 10:19 PM
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Eric Rohloff
Senior Advisor
20,244 posts

I haven't seen any other issues similar to this. This is a user to user forum so for problems that seem like a bug it's best to open a support topic where you can give CC more personal info without worry.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
May 22nd, 2013 at 11:03 PM
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SadDuck
Ambassador
2,958 posts

I have the same issue. You should open a support topic as Eric suggests.

If I select Firefox from the pull down menu on the preview button, it cannot find the sitemap. If Firefox is the 'default' then it will display ok. Definite bug.
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May 22nd, 2013 at 11:26 PM
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Scott Swedorski
VP of Software Development
0 posts

I can confirm the issue here as well. Seems to be an issue just with XP as it works with the newer operating systems. I have this over to our developers to fix in the next release.
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May 22nd, 2013 at 11:41 PM
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SadDuck
Ambassador
2,958 posts

I'm on Win7 Home Premium, not XP, and I got the bug. Just sayin' ...
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