CoffeeCup Admin
Administrator
1,371 posts
Since it was actually off topic I've moved Ian's post and related replies here. Thanks for the praise and support everyone.
Herbert Bronner
Registered User
1 post
Where do you find the registered versions of your software? I am a registered user. Don't beleive me! check out my email address hbronner@embarqmail.com
Per
Senior Advisor
1,850 posts
Herbert Bronner wrote:
Where do you find the registered versions of your software? I am a registered user. Don't beleive me! check out my email address hbronner@embarqmail.com
Where do you find the registered versions of your software? I am a registered user. Don't beleive me! check out my email address hbronner@embarqmail.com
Click on "account" at the top of the page, then "Orders and Downloads"
CoffeeCup Admin
Administrator
1,371 posts
Herbert Bronner wrote:
Where do you find the registered versions of your software? I am a registered user. Don't beleive me! check out my email address hbronner@embarqmail.com
Where do you find the registered versions of your software? I am a registered user. Don't beleive me! check out my email address hbronner@embarqmail.com
You're already logged in (or you couldn't post here
) so all you need to do is go to your downloads page. Click 'Get Support' in the main toolbar, then click 'Orders and Downloads'. Easy as pie!
Dave Butler
Ambassador
375 posts
Per wrote:
Click on "account" at the top of the page, then "Orders and Downloads"
Herbert Bronner wrote:
Where do you find the registered versions of your software? I am a registered user. Don't beleive me! check out my email address hbronner@embarqmail.com
Where do you find the registered versions of your software? I am a registered user. Don't beleive me! check out my email address hbronner@embarqmail.com
Click on "account" at the top of the page, then "Orders and Downloads"
Hi Scott
Here is another example where people struggle/are unable to find their software.
I mentiomed some days back about the get support menu having drop down submenus on mouse rollover.
I would make it easier for a novice user.
Dave Butler
Yorkshire
England
Old Rishworthians Rugby Union Football club http://www.orrufc.co.uk
Tuxedo Junction Yorkshire Function Band http://www.riley-tuxedojunction.co.uk
The Commons Guest House http://www.thecommons-guesthouse.co.uk
all created with Coffee Cup html editor
Yorkshire
England
Old Rishworthians Rugby Union Football club http://www.orrufc.co.uk
Tuxedo Junction Yorkshire Function Band http://www.riley-tuxedojunction.co.uk
The Commons Guest House http://www.thecommons-guesthouse.co.uk
all created with Coffee Cup html editor
Scott Swedorski
VP of Software Development
0 posts
We are still having a hard time internally understanding why. If you compare the pure volume of users who submit support tickets and download software each day to those who seem to have trouble, the amount is so negligible. We are watching it though.
Plus a drop down would look ugly. We like to design pretty Websites
Plus a drop down would look ugly. We like to design pretty Websites
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
siano.mark
Registered User
1 post
There should be a built-in button creator.
The Philosopher
Registered User
2,038 posts
CC should get into the hosting business.
The philosopher has not done philosophy until he has acted upon the mere conviction of his idea; for proof of the theory is in the act, not the idea.
My Web Development Company: http://www.innovatewebdevelopment.com (Created with Coffee Cup Software).
My Personal Website: http://www.EricSEnglish.com
My Web Development Company: http://www.innovatewebdevelopment.com (Created with Coffee Cup Software).
My Personal Website: http://www.EricSEnglish.com
Jo Rice
Senior Advisor
10,951 posts
Scott Swedorski wrote:
We are still having a hard time internally understanding why. If you compare the pure volume of users who submit support tickets and download software each day to those who seem to have trouble, the amount is so negligible. We are watching it though.
Plus a drop down would look ugly. We like to design pretty Websites
We are still having a hard time internally understanding why. If you compare the pure volume of users who submit support tickets and download software each day to those who seem to have trouble, the amount is so negligible. We are watching it though.
Plus a drop down would look ugly. We like to design pretty Websites
The reason it's a minority of members having issues is because it's mostly new ones rather than those of us that have been around a while. Count em up over the next couple weeks and see how many it is, it does seem to be at least 3 to 4 a week, that's quite a few actually when you think about it
What about adding a new Tab at the top next to the Embassy for Member Area or something that would be much more recognizable as to where you'd go to find your things?
The Philosopher
Registered User
2,038 posts
Yea and three to four a week are those we know of. I am sure there are many more who don't post in the forum who are having the same problem.
The philosopher has not done philosophy until he has acted upon the mere conviction of his idea; for proof of the theory is in the act, not the idea.
My Web Development Company: http://www.innovatewebdevelopment.com (Created with Coffee Cup Software).
My Personal Website: http://www.EricSEnglish.com
My Web Development Company: http://www.innovatewebdevelopment.com (Created with Coffee Cup Software).
My Personal Website: http://www.EricSEnglish.com
Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.
