So yes, as the subject says it all.... I hate Comcast!!

Backstory.. I had a cable card installed in my TiVo that has worked for 5+ years and somehow got unpaired. I called Comcast to pair it again (which is supposed to be simple and easy. Just give them 2 blocks of numbers and your are done. Well after 3 separate calls and having them all regurgitate the same predefined information, I was told they had to send someone out because the card was bad.

So here I am now 2 days later and the repairman shows up, immediately says that this card was not paired and low and behold, 5 minutes later it works. WTH!

Now what I cannot get is would it not have been cheaper for them to just do the same fix when I called in instead of sending a technician? It just boggles the mind!

http://snarkfinance.com/wp-content/uploads/2013/08/comcast-sucks.jpg

So with that, I end my rant. Figure it was cheaper to type here then to seek help with a therapist.

P.S. Comcast, move your technical support back to the USA! I don't know where it is but man oh man it is not in a native country that speaks English.

Their all working together to keep their jobs viable.

The support probably is in America. But I guess it is cheaper for them to hire some guys with just a loose grasp on the language than employ native folks.
We have that all the time in Norway. Regardless which local company you want to contact, their staff answering the phone are useless because of their so-called language skills.

First you say switch, then you say don't. What's up with dat?!

AT&T has 18 mb internet where I live, Comcast has 50mb, I was on AT&T since the beginning of their DSL offering, and you said to switch because I couldn't access CC FTP. NOW you say Comcast sucks?

That is why, I do not have cable/satellite TV! It was out more then it was in.

I use Netflix for my entertainment.

Not complaining about their Internet service Matt. I am complaining about how their inability to tech support something as simple as pairing a card with a device.

Yeah, every major cable company has it's flaws.. I am adjusting to it though. The only problem was getting it setup. They had to come out about 5 times just to find out that all they really had to do was repair a split in the cable.

Sometimes (though maybe not this time, Scott. Can't tell based on your story.) it is better to just say "My TiVo stopped working" than try to guide tech support in the right direction.

As they say: Never wrestle with a pig. It only gets you covered with filth, and it annoys the pig.

In a few days, I will move into southern New Hampshire from northern Massachusetts. I will leave a nice setup, where Charter Communications (my current Internet service provider via cable) has been lowering price and improving service for the last four years, due to their blind panic over Verizon's fiber-optic build-out. I'll move from a hill side with line-of-sight to all local TV transmitters (about 25 channels for free!) to a low-lying river area with zero TV reception. No point taking my quad-dipole phased array antenna and rotator to the new address.

Comcast is the TV and Internet provider for my new neighborhood. I dread contracting with them. I would give a satellite-based provider a try, except that I fear sattelite IP latency would make useless my voice-over-IP telephone gadget. ($3.00 per month. Can't beat it.)

So the "Why I Hate Comcast!" thread is timely for me. Any suggestions about peacefully co-existing with Comcast?

What I have found is just to always lie to them when they say do this or that. If you get one support representative saying one thing when you know they are wrong, call back again and talk to another person. I had to do that a few times and eventually you will get someone that actually knows what they are doing.

Sad to say, but I don't think that is restricted to Comcast.....

It's not Scott, there's a lot of providers that you have to do that with (keep calling back in).