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Nov 5th, 2011 at 11:39 AM
User 103173 Photo

Scott Swedorski
VP of Software Development
0 posts

Keith Jones wrote:
Have a small problem my form is:

http://www.kwjassociates.co.uk/index.ph … ontact-us/

If I send the form, it sends and I receive it but does not display Thank You message. It displays a blank form again. Form added to site with script provided.

The same form is also:

http://kwjassociates.coffeecup.com/forms/kwj/

If I send from here it displays the Thank You.

Keith

Keith, can you open a support ticket for this and attach your .FB file so I can take a look at the settings please?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Nov 5th, 2011 at 11:40 AM
User 2287960 Photo

Keith W Jones
Ambassador
580 posts

Scott Swedorski wrote:
Keith Jones wrote:
Upgraded - removed original, then installed.

Getting a themes warning message. The themes browser will be ready in just a moment.

Get this everytime I open software, takes about 15 secs to load themes.

Keith

Can you try this please. Open the software, add any element and then try and click the themes icon and see if that helps.


Does not make any difference. Basically ther is a 15 sec delay before themes appear.

Did not have a problem with previous version.

Keith
Nov 5th, 2011 at 11:42 AM
User 103173 Photo

Scott Swedorski
VP of Software Development
0 posts

For those of you having this Theme issue, can you please post this information:

1. Operating System + Service Pack
2. Internet Explorer version
3. 32-bit or 64-bit operating system
4. Are you logged in as a limited user or administrative user.
5. What Anti-Virus and Firewall programs do you have running?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Nov 5th, 2011 at 11:54 AM
User 2287960 Photo

Keith W Jones
Ambassador
580 posts

Scott Swedorski wrote:
Keith Jones wrote:
Have a small problem my form is:

http://www.kwjassociates.co.uk/index.ph … ontact-us/

If I send the form, it sends and I receive it but does not display Thank You message. It displays a blank form again. Form added to site with script provided.

The same form is also:

http://kwjassociates.coffeecup.com/forms/kwj/

If I send from here it displays the Thank You.

Keith

Keith, can you open a support ticket for this and attach your .FB file so I can take a look at the settings please?


Ticket submitted.

Keith
Nov 5th, 2011 at 11:56 AM
User 2287960 Photo

Keith W Jones
Ambassador
580 posts

Scott Swedorski wrote:
For those of you having this Theme issue, can you please post this information:

1. Operating System + Service Pack
2. Internet Explorer version
3. 32-bit or 64-bit operating system
4. Are you logged in as a limited user or administrative user.


1. Win7 SP1
2. IE9
3. 32 bit
4. Admin

Keith
Nov 5th, 2011 at 12:25 PM
User 122279 Photo

Inger
Senior Advisor
14,567 posts

Scott Swedorski wrote:


Can you try this please. Open the software, add any element and then try and click the themes icon and see if that helps.


I tried that, but it made no change.

1. Vista Home Premium
2. IE9 (which I seldom use, FFx7 which I do use)
3. 32 bit
4. Admin
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Nov 5th, 2011 at 12:47 PM
User 103173 Photo

Scott Swedorski
VP of Software Development
0 posts

Keith Jones wrote:
Scott Swedorski wrote:
For those of you having this Theme issue, can you please post this information:

1. Operating System + Service Pack
2. Internet Explorer version
3. 32-bit or 64-bit operating system
4. Are you logged in as a limited user or administrative user.


1. Win7 SP1
2. IE9
3. 32 bit
4. Admin

Keith

What Anti-Virus and Firewall programs do you have running?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Nov 5th, 2011 at 12:47 PM
User 103173 Photo

Scott Swedorski
VP of Software Development
0 posts

Inger Eik wrote:
Scott Swedorski wrote:


Can you try this please. Open the software, add any element and then try and click the themes icon and see if that helps.


I tried that, but it made no change.

1. Vista Home Premium
2. IE9 (which I seldom use, FFx7 which I do use)
3. 32 bit
4. Admin

What Anti-Virus and Firewall programs do you have running?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Nov 5th, 2011 at 12:58 PM
User 2287960 Photo

Keith W Jones
Ambassador
580 posts

Scott Swedorski wrote:
Keith Jones wrote:
Scott Swedorski wrote:
For those of you having this Theme issue, can you please post this information:

1. Operating System + Service Pack
2. Internet Explorer version
3. 32-bit or 64-bit operating system
4. Are you logged in as a limited user or administrative user.


1. Win7 SP1
2. IE9
3. 32 bit
4. Admin

Keith

What Anti-Virus and Firewall programs do you have running?


AVG Free 2012 and Windows Firewall
Nov 5th, 2011 at 05:40 PM
User 122279 Photo

Inger
Senior Advisor
14,567 posts

Scott Swedorski wrote:

If you go to C:\Program Files\CoffeeCup Software\Web Form Builder Lite\library\option-lists you can create your own and you can update the ones already included for translation.


This ought to be an option WITHIN the programme, not that you have to go in through the back door, so to speak.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com

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