I'm guessing I've made an incorrect assumption about how Access Manager works. The problem is that I've password protected a subfolder of my public_html folder. It seems the CC Access Manager allows access just fine with the correct username and password, but the page comes up blank.

Here's my website structure:
/home directory
/public_html (this is where the index.html file is for people who type in www.physicianslitigationsupport.com)


Then, the file I'm trying to password protect is a subfolder of /public_html:
/public_html/members_only

the link points to https://www.physicianslitigationsupport … ction.html

the Access Manager asks for a password and username, and grants access to the page, but it comes up totally blank.

Should I be doing a redirect or calling the page a new index.html of that subfolder ? I did check that I wanted to force the https: connection. Should I be structuring my files some other way?
Thanks

Access manage shouldn't block the content on the page. Can you put up another test directory that does the same thing for us to see the problem?

Thanks Rolly,
I've set up a test folder, so you (or somebody else) could see what's happening.
the URL is:
www.physicianslitigationsupport.com/Tes … index.html
Your username is coffeecup
Your password is welcome

The server error log shows this when I try to gain access to that page. It's all greek to me. Does it give you a clue?

[Fri Oct 19 12:02:59 2012] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
Failed loading /usr/php/53/usr/lib64/php/modules/ioncube_loader_lin.so: /usr/php/53/usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: zend_resolve_path
Failed loading /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: undefined symbol: gc_remove_zval_from_buffer
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/php/53/usr/lib64/php/modules/uploadprogress.so' - /usr/php/53/usr/lib64/php/modules/uploadprogress.so: undefined symbol: zend_ini_string_ex in Unknown on line 0
Failed loading /usr/php/53/usr/lib64/php/modules/ioncube_loader_lin.so: /usr/php/53/usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: zend_resolve_path
Failed loading /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: undefined symbol: gc_remove_zval_from_buffer
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/php/53/usr/lib64/php/modules/uploadprogress.so' - /usr/php/53/usr/lib64/php/modules/uploadprogress.

Thanks for your help!

P.S. It seems to do this regardless of the name of the page that I'm pointing to, whether it be Introduction.html or index.html. I also does this whether or not I force SSL or not in the server profile.

What are the permissions set to for the files? When I look at the source for the page I get this.
<!-- SHTML Wrapper - 500 Server Error -->

Oh, do I need to set specific permission for each page in the folder? I've got about 45 pages in the members_only folder. Do I have to set permission to each page rather than just the members only folder?

The permissions I'm talking about are the read and write permissions. 644, 755 etc......

Oh. Those permissions. The website pages all seem to be set at 644 This includes all pages within the root directory (/home2/username), the /home2/username/public_html/ level, the home2/username/public_html/Test_Folder. The installation of access manager on the site does not seem to affect these settings. Should the access manager protected pages/folders permissions be manually reset to something else ?

Btw, I changed user=coffeecup's PW to Welcome1 to be consistent with the requirements I set;)

My other question is this: When I display Protection Status in Access Manager, sometimes it displays all the parent directories even though I don't set any username access to the parent directories. So it shows protection to:
home2/username
home2/username/public_html
home2/username/public_html/members_only
home2/username/public_html/Test_Folder

I have been deleting the top 3 sometimes because I don't want those levels to be password protected. I have also uploaded it using the above display, but it doesn't seem to make a difference. Do I need to keep the parent, unprotected folder displayed even though they don't have any protection status ?

So to be clear are you protecting just the test folder, the index.html or both?