Why does the time between versions even matter. CC could do all the work of this update and sit on the release for a year. If the update is worth the price then the amount of time is ill relevant.
Keep up the great work CC and thank you!

You should have called V2.0 somethnig else and then this thread wouldn't exist

I just got a special offer in my email for $47.39... But I'd rather get the new one for $19.... Where's that offer?

The $19 offer is only available in the email we sent you 2 days ago. Click that link in there to obtain the discount price.

Sounds like you have 2 accounts with us. One with a past Website Insight purchase and one without.

Just realized I have 2 different emails. I get stuff sent to 2 different addresses and just assumed they were the same message.
Thanks, Scott! Nothing to complain about here, I gotta go grab this while it's on offer

Scott I didn't realize there was a 30 day period. I purchased Web Insight 1.1 on the 1st of Nov(at a discounted price). When I got the email showing the new great features I clicked the link and purchased the upgrade without thinking to check my downloads first

I don't mind paying for updates when they include features that the people wan't like this update does. The only thing I would say is the upgrade period of 7 days is a little short, some weeks I wouldn't have the spare cash even though I would like to take the upgrade.

There is not a 7 day upgrade period James. It is a 30 day upgrade period. I have actually just refunded your $19 purchase as you were entitled to the free update.

Thanks for that scott
I mean the discount period This is from the email

Same here, except I paid $39 on 21 Sept and now having to pay for the upgrade after such a short time is to say a bit disappointing plus the upgrade doesn't seem to add much particularly as the social media settings don't seem to work correctly.
Think I have to review my future upgrades and purchases a bit deeper before purchasing. Can I get a refund?

Again, while the Coffeecup staff may occasionally visit these forums to keep tabs on what is going on, this forum is for users to talk to other users. We didn't make the programs, we didn't sell them, we can't refund money.

If you have an issue to discuss with Coffeecup then you need to open a support topic. Go to your name at the top of the page and scroll down to 'Your Support Room' and open a topic. That way Coffeecup can respond to you in the quickest manner possible.