Hi, I have just purchased the Super Pack and after the purchase, it showed me that the site was under maintenance then I couldn't download the apps from the Super Pack I couldn't find them in the "my purchases" section and to just make thing worse I was revising the order content and I purchased again am trying to contact the customer service to get a refund on one of my purchases and get my apps but I hope they respond.

They are in business. If you have contacted CC support today, you may have to wait some hours, then they are sitting in the western part of the US and are probably still asleep

That sounds frustrating! Hopefully, customer service gets back to you soon and helps with both the refund and your app access. Keep an eye on your email for any download links too!