We love to hear from the people who use our software! We have a mission when it comes to support: “Be extraordinary!” If you already use our software and have a question, just go to your Support Room and ask away.
The software is sold as a perpetual license. You only have to pay once and you can use that version for as long as you want. You may re-download your software purchase for up to one year from within your account. At the end of the year period you'll be able to choose to extend the services of your purchase for a small fee. This would unlock the software for an additional year as well as give you access to the growing library of components and templates. Plus you get priority technical support from our software gurus.
If you have used our support before, then you know that we truly go out of our way to make sure your experience is always a positive one.
What our users have to say:
I’ve dealt with a lot of companies and CoffeeCup’s support is by far the best in terms of responsiveness and willingness to find a solution.
Glen H.
Dealing with CoffeeCup Software is always a pleasure. They offer great software, but more importantly, provide outstanding customer support.
Lewis R.
If you are new to CoffeeCup and have not purchased anything, we will still strive to provide top notch free support to you for our free, trial and lite software. However, please understand that most of the time questions from paying customers will be answered first though.
If you need help getting started, not sure what program to use, or just want to pick our brains, just contact us and we will get you right on track. If you need support please create an account and start asking ahead.
If you have any sales related questions, Suzanne (helpme@coffeecup.com) is standing by to answer any and all questions you may have. She will also tell you the weather forecast. Just don't ask what the winning lottery numbers will be, she is determined to keep that a secret.
People using our free and trial software get:
Paying customers get:
Can you see that we love what our users have to say:
I came upon CoffeeCup software back in 1997 and have been a loyal customer ever since. Their customer service is by far the best, and their products and free updates make doing my work a lot easier and a lot more fun. Thanks CoffeeCup - you guys and gals are awesome!
Jud N.
Your service and support have been superb. As a new designer, I don't know what I would have done without your help and support. There were many choices out there for site creation software and I consider myself to be very lucky to have chosen you, as my primary software provider.
Paul N.
Join the ranks of web designers, developers, webmasters, and web entrepreneurs worldwide and order our software today. You’ll be happy you did. :)
