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How Do I Change File Permissions? / How Do I CHMOD?

If you need to change the permissions of a file or folder on your server (a process also known as CHMOD ), you can use the handy tools in Direct FTP. First, select the file or folder whose...

Change Coloring Options

By default, the colors Image Mapper uses are as follows: Default area color: Gray Mouseover area color: Red Selected area color: Blue Of course, if the image you use has colors that...

I Forgot My FTP Username and/or Password.

Contact your hosting provider, and they will be able provide this information, as well as any other server account information you may need.

About Cookies

The CoffeeCup Support System uses cookies to remember who you are after you have successfully logged on. If your browser is set up to not allow the saving of cookies, you will not be able to log...

Cannot Convert Videos

Some users have reported that they are unable to convert videos using CoffeeCup Ad Producer. The problem has to do with a codec installed on the computer that is conflicting with ours. Codec is an...

Squares or Question Marks Appear in Place of Spaces.

These characters will appear in place of spaces if the text was originally written in another application, such as Microsoft Word, and then copied and pasted into the Visual Editor tab . The...

I Can't View the Help File.

Note : In HTML Editor version 2009 and later, the .chm help file was replaced with a PDF. To upgrade to the latest version of the HTML Editor, download it from your My Products page . If you...

The Google PageRank Concept

The Google PageRank Concept Google, the worlds most successful search engine, has been on the cutting edge of ranking websites since it's inception. When Google was invented, it was built...

Uninstalling Software

Typically, you can uninstall the software with the uninstaller in the program menu by going to: Start > Programs > CoffeeCup Software > APP NAME > Uninstall If you are having trouble doing it...

No Such Interface Supported

If you get the "No Such Interface Supported" error when either launching HTML Editor or trying to access the Visual Editor in the program, this means you have installed the software...

How Do I Find the RGB or Hex Code for a Color on My Screen?

You can use the Eyedropper tool to select a color from anywhere on your screen. Here's how: First, select the Eyedropper tool from the Toolbar . This minimizes Website Color...

What is Website Color Schemer?

Website Color Schemer is a program that helps you choose a color scheme for your website. After all, we don't want OUR users creating websites with mismatched colors ;) Select colors...

FTP Overview.

What is FTP? What does FTP stand for? What do I use FTP for? What does ... mean? What is an FTP client? What is a server profile? What is Passive...

Changing Modes

There are three main modes for uploading files in an FTP client: auto, ASCII, and binary. All text-based files are uploaded in ASCII mode, whereas all images, movies, and audio files are uploaded...

Adding an External Style Sheet to Your Webpage

Cascading Style Sheets (also known as CSS or style sheets ) are an excellent way to control the design of your website. The one drawback is the excess code they can add to your website. This...

Cannot Log In to the Admin Area

There are a few reasons why you may not be able to log in to the Admin area. 1. You did not upload the files to the exact URL you specified in Step 1 of the setup. If that is the case, the...

Web Design

The Internet is all but a necessity for most people. It's almost as popular as the television; every household has one — or, in this case, has a connection. From social networking to...

What are Shareware, Trial Software, and Freeware?

In the mid-1980s Bob Wallace developed a word processor program called PC-Write. To further describe his program, Wallace came up with the term shareware . Jim Button , the creator of...

Tips for Downloading Software Online

Do you ever find yourself surfing the Internet, looking for software to complete a task you need to do, or to get something accomplished faster than you are now? I'm sure we all have at...

What is Search Engine Optimization (SEO)?

Simply put, Search Engine Optimization (SEO) is the process of applying changes to a website in order to take advantage of an algorithm with the goal of ranking higher on search engine query...

How Do You Use Free FTP?

Getting Started The first thing you have to do in order to use Free FTP is set up your server profile. You can do this by clicking File > Manage Servers . This will open the My Servers...

How Does Inheritance Work in Style Sheets?

Inheritance means the styles of one set of tags is inherited by another set of tags. For instance, say you have a style named Bob that's defined like this: . Bob { font-family: Arial ;...

Can coupons or discounts be applied towards the purchase of a bundle?

Because all of our bundles and weekly specials are already heavily discounted, coupons or discounts cannot be applied on your purchase.    After all, we do need to feed our hungry...

Using the Zoom Button

The zoom feature will allow you to define link areas with greater accuracy. For instance, what if we wanted to make a link area of a face? In "normal" view, we define our area like this:...

Creating a New Image Map

To create a new image map, click the button or click File > Map Wizard. This wizard will guide you through loading a new image and selecting the various image properties for your map. Note...

Post Your Image Map to Your Webpage

This is the final step in creating an image map -- posting the map on your webpage. There are two simple steps to this process. First, copy the HTML code from Image Mapper and paste it on...

Why Use CoffeeCup Image Mapper?

Creating image maps can be tricky. You have to specify coordinates for the areas of your map, and it is not always clear just by looking at the image what these coordinates will be. It can get...

Who Will be Able to View My Image Map?

Viewers will not need a special plug-in to use your image map. Anyone capable of viewing images and running JavaScript on their browser will be able to view and use your image map. Only very...

11001 in Request ConnectAsync 500 Host Not Found Winsock #11001

Error: 11001 in Request ConnectAsync 500 Host Not Found Winsock #11001 If you get this error when you try to upload, there are a few things you should try: Make sure you are connected...

530 Login Incorrect

Error : 530 login incorrect This is caused by an invalid username or password. If this connection has worked in the past, you may try deleting the profile and creating it again. Also, check to...