Can not login in RED - Post ID 299260

User 2723882 Photo


Registered User
31 posts

I have a valid account with CC and every other CC app lets me login when asked. RED fails to login.
I have dashes (-) in my email address and it is quite long, could that be why it fails?
my email address is mike at world-class-multimedia dot com.

Please let me know as I cannot use some features of RED as a result.

Mike
User 122279 Photo


Senior Advisor
14,563 posts
Online Now

Do you get any error messages when trying to log in?
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 187934 Photo


Senior Advisor
20,244 posts

Hi karmacomposer,
I see you're using an extremely old version. probably time to upgrade.
There should be an update available next to the download button on your products page.
https://www.coffeecup.com/help/myproducts/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.