Good Morning. I am sure you have all heard this question before...sorry.

I am currently rebuilding my church's website through cc visual site designer and have purchased s-drive hosting. Our old site is being hosted at Hostway and they are the registrar. We are canceling our account with them. Therefore, we want to transfer the domain name to cc. I am not sure how to go about doing this. Any help would be appreciated - thank you!

Theresa

Contact support with this issue and they can gladly step you through the process of transferring your domain.

Hello Theresa,

We will be happy to transfer your domain at no charge. Each domain is $14.95 per year for renewal.

To transfer your domain, we will need a transfer authorization code for each domain which your existing registrar will be able to provide you. Please be sure that the domain is not currently locked and if so have it unlocked before getting the transfer code generated. If you also have domain privatization enabled, you should turn that off as well. Once the transfer request has been submitted a verification email will be sent to the email address that is currently registered to the domain. Confirm this email with your registrar.

Lastly, we will need your full contact information for the DNS public record and I will get your accounts created and everything setup on our end.

Just a note Theresa... Please do not post that information here... This is a public forum and you do not want people to know all that.

I'm grateful for the information. So would I submit the domain transfer request by submitting a support ticket?

Thank you,

Gary

Yes