Delete/Cancel S-drive account - Post...

Oct 10th, 2014 at 10:12 AM
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Daniel Valentin
Guest
1 post

Scott Swedorski wrote:
Go to the Dashboard and select your Plan under your account (upper right drop down). You can then upgrade or downgrade at any time. Easy as 1-2-3. ;)

I can`t find that option. It was removed or what?
Oct 10th, 2014 at 10:27 AM
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Scott Swedorski
VP of Software Development
0 posts

danvali657 wrote:
Scott Swedorski wrote:
Go to the Dashboard and select your Plan under your account (upper right drop down). You can then upgrade or downgrade at any time. Easy as 1-2-3. ;)

I can`t find that option. It was removed or what?


Nope, it is still in the same location. ;)
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Oct 10th, 2014 at 02:14 PM
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Dan Vali
Guest
1 post

Scott Swedorski wrote:
danvali657 wrote:
I can`t find that option. It was removed or what?


Nope, it is still in the same location. ;)


Where? Show me on the image.
Attachments:
Oct 10th, 2014 at 02:15 PM
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Scott Swedorski
VP of Software Development
0 posts

Dan Vali wrote:
Scott Swedorski wrote:
danvali657 wrote:
I can`t find that option. It was removed or what?


Nope, it is still in the same location. ;)


Where? Show me on the image.

You are on the free plan now so there is no downgrade. If you want something DELTED, you must open a support ticket.
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Aug 25th, 2017 at 01:32 PM
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Virginia Tillotson
Registered User
1 post

Please cancel my S-Drive account. I have searched your website high and low, including the link you suggested (which has no cancel option), and cannot find a way to cancel. I also called during posted business hours and got a recording that you were closed. This really makes me irate, so please cancel the website and stop the $4.95/mo. charges immediately.

Virginia Tillotson
Aug 25th, 2017 at 04:22 PM
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Suzanne Norvell
Sales & Support Manager
417 posts

Virginia Tillotson wrote:
Please cancel my S-Drive account. I have searched your website high and low, including the link you suggested (which has no cancel option), and cannot find a way to cancel. I also called during posted business hours and got a recording that you were closed. This really makes me irate, so please cancel the website and stop the $4.95/mo. charges immediately.

Virginia Tillotson


Hey Virginia,

Sounds like you called us during lunch. I will be happy to take care of this for you. As per your request your S-Drive account has been closed.
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Jan 2nd, 2019 at 05:55 AM
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N I C Wood
Registered User
11 posts

I'll open a support ticket to cancel our plan but it's disappointing that there is still no option to just go into the dashboard and click 'cancel'.
Apr 21st, 2024 at 10:41 AM
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Gregory Bruno
Registered User
2 posts

There is no working link to cancel accounts. They want you to jump through hoops to get away from this tar baby.
Apr 21st, 2024 at 06:49 PM
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Inger
Senior Advisor
14,547 posts

Gregory, that is not true at all. Although you cannot delete an account yourself, just ask the support and they will do it for you, completely without any hoops.
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Inger, Norway

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