Forms restore to website - Post ID...

User 2436642 Photo


Registered User
1 post

Account downgraded. Forms in websites gone. When upgrading back again the forms will go back to the website os gone forever?
User 187934 Photo


Senior Advisor
20,239 posts

Hi Walter,
Are your forms hosted on S-Drive? Can you explain a little more? Not exactly sure what your referring to with os gone forever. If you saved your forms on your pc the fb files should be there.
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User 122279 Photo


Senior Advisor
14,547 posts

I'm reading 'os' as a typo for 'or'.

Sorry, I'm not using S-drive for forms, so I can't answer your question, Walter.
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User 2699991 Photo


Registered User
5,077 posts
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Walter Gutierrez wrote:
Account downgraded. Forms in websites gone. When upgrading back again the forms will go back to the website os gone forever?


I would say that if you go back to a new (or updated account S-drive account, and your forms aren't there automatically, then you would simply re-publish your existing forms that you had previously,,,, to your New Account (unless of course you don't have those forms on your hard drive anymore)
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User 10077 Photo


Senior Advisor
1,096 posts
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If you are looking for data submitted by your forms and stored in S-Drive, you may need to open a support ticket.
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I provide personalized help for Coffeecup Users including personal or group training for Site Designer, Web Form Builder and more via Zoom.
Email me at support@uscni.org or call 865-687-7698.

Did you know that Web Form Builder can be used for both simple and complicated forms and that it's not limited to the default fonts and buttons? Take a look at a form we developed for WindowTinting.com.
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