Is it true that your software gathers data on an order, makes calculations on that data, passes it on to a processing vendor but provides no way for the merchant to view that information? No email of the transaction? No log of the transaction? No indication of what has been sold? No data on quantities? Nothing about sizes? Nothing about color? No way at all for the merchant to get this information?

No that is not true. Why would you think that? All information concerning the order is passed through to the merchant.

Have you downloaded the trial version yet?

Hiya James,

Sounds like you've been reading a negative post someone must have created somewhere? I'd be curious to see this message you got that from as it's entirely untrue. Let me help you understand what's working and in the works.

Right now the SCC by CC is tied in with Google and Paypal for purchasing. These 2 entities will send you an email with any and all information that are both calculated between both the software and the payment site, and also with whatever information that you put into the Title field of your products (put your item # here till the Pro version adds this feature). This means between yourself and the payment systems all the information you need will reach you for your orders.

You will also find ways to show the Quantities ordered, styles and colors and anything else you have options for all setup within the cart software without any problems whatsoever of this information reaching you as long as you set it up.

Let me also reassure you that the Pro version that is forth coming will, either at release or at a subsequent update, include ways to address the issues of stock quantities, item numbers that don't need to be in the Product Title, selling of multiple item types with different prices (such as shirts of the same style with different pricing for sizes), as well as numerous other features that you haven't apparently found fault with on a program you haven't tried yet *J/K here lol* Unfortunately I can't go into detail of the rest as the ones mentioned above have already been hinted at on the forums and others haven't so I'm not at liberty to discuss them yet

Keeping it light is important, and as much as I'd love to know where you could possibly have seen such a negative message about the CC Shopping Cart Creator, let me assure you that every issue you have listed is most definitely covered between yourself, the cart and the payment system. You WILL have order documentation without a doubt.

If what James said was true, then that would be quite a worthless product. What actual good could it do. It certainly would not have sold as well as it did.

Actually, the original came from your own site:

Shopping Cart Creator is not used to manage orders and payments. These aspects are handled through your chosen payment provider (PayPal, Authorize.Net, or Google Checkout). For more information about how your payment provider handles orders and payment, consult its documentation.

You say that "Right now the SCC by CC is tied in with Google and Paypal for purchasing. These 2 entities will send you an email with any and all information that are both calculated between both the software and the payment site" and that may be true. But you also sell an extra-cost Authorize.net connection. Authorize.net says that any order and payment management should be handled by the SC. Is this incorrect?

Authorize.net is no different then PayPal. They work in almost the same way. You still receive an e-mail from them when an order is placed and you can log into their system and retrieve customer info and order details.

I really would recommend you download the fully functional trial version so you can see all of this for yourself.

I've purchased your software but I wonder if you've run a complete test yourself with authorize.net.

SCC sends transaction info, and authorize.net creates a CUSTOMER receipt with order info. That info is not in the MERCHANT receipt email. Authorize.net says the shopping cart should handle order info.

Trial versions and test modes won't get you to the point where you run into the problem. You have to create actual transactions to see that it doesn't work.

Our software only collects the order information and then sends it to Authorize.NET for processing. All e-mails are sent by them, not us as they are the merchant that is responsible for order processing. We do not send any order fulfillment information through our software. If you are not getting the e-mail, I would log into your merchant control panel and look at your settings.

That was my original question. SCC has no capabilities to send this to the merchant, and keeps no logs of transactions. All of that is handled by the credit card processor.

Scott has said you have to log into Authorize.net to view the details of the transaction once they email you stating there was a transaction.