Hi,
We recently created a website with shopping cart creator, and its is currently at www.babyslingsandmore.com/shop
Unfortunately, a hard disk failure lead to us losing the shop files and programme. Is there any way to harvest the information back from the online shop so we dont have to start uploading all products/images/prices etc. from scratch??

Patrick,

Not sure if I am reading this right but if you are looking to retrieve your website store all you should have to do is use a FTP client (Coffee Cup of course ) and download the files directly off the host and always remember to back up your work on a flash or external hard drive to avoid future issues.

This may be true for a copy of the shop as it currently exists on the server, but if the user no longer has access to the .sct file, it can't be edited or updated.

Yes, that's what i feared. The .sct file then is the key file, then. I was wondering if there was some equivalent of a data base online (i assume so as there is all the info on products, codes and prices, and if it was somehow possible to retain this and import it back to shopping cart creator. :-(
Thanks for confirming our fears anyway.

Are you sure that you are unable to recover anything from your HD? There are programmes that can recover apparently lost data...such as file scavenger for instance.
http://file-scavenger.en.softonic.com/
There may be others available, but I used this one successfully some time back.

In addition to the software Janys mentioned, it is sometimes possible to hook up a seemingly "dead" hard disk in another drive bay or to an external USB drive and retrieve files. Sometimes a system drive that won't boot your computer will still allow you to access the files. It depends upon the nature of the hard drive failure.

Another suggested technique is to put the drive in a freezer overnight and then try putting it back into the machine. Believe it or not, this sometimes brings a drive back to life temporarily, perhaps long enough to retrieve files from it. Again, it depends upon the failure mode of the drive.

I know, it sounds crazy, and some people think it's a myth. But do a search for 'hard drive in freezer' and read what others have to say. No guarantees, but it is sometimes worth trying.

I have always been able to recover files from a hard drive failure by slaving the failed drive into another PC and copying the data over.

You could also lose more data if you try mounting a drive that has physical damage.
AKA Click of death.