Not adding to cart - Post ID 132651

Jul 15th, 2010 at 11:24 AM
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TomH
Registered User
161 posts

Scott Swedorski wrote:
PHP Sessions are not enabled

http://www.donaanadivers.com/shop/ccdat … ertest.php


Hey Scott:
Is the file servertest.php available for download somewhere?

Jul 15th, 2010 at 12:19 PM
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Scott Swedorski
VP of Software Development
0 posts

That file is included with the Shopping Cart scripts when you upload.
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Jul 15th, 2010 at 12:53 PM
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TomH
Registered User
161 posts

Oooops, cleaning glasses.........

Yep, there it is......sorry for wasting your time..
Jul 15th, 2010 at 02:52 PM
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Kelly Collins
Registered User
4 posts

Hey All thanks for the help. the test results really helped. Took 4 differant people but once I hit them with the test results they figured out what the problem was and corrected it. But now I guess I have to finish inputting the rest of the store.. So with good news comes bad I guess LOL

Thanks Again !!
Jul 15th, 2010 at 04:14 PM
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Jo Rice
Senior Advisor
10,951 posts

Hiya Kelly,

Can you let us know what it is they fixed? Just for future users so they will know one of the possibilities to tell their server tech support. Also want to make sure they didn't fix this by changing or having you change any of the files from Shopping Cart Creator too :)
Jo

http://elementsinwebdesign.com
Jul 15th, 2010 at 04:19 PM
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sstovert@satx.rr.com
Guest
5,410 posts

That would most likely be a minimum server configuration problem.

http://www.coffeecup.com/help/articles/what-are-the-server-requirements-to-use-this-software/
CoffeeCup... Yeah, they are the best!
Jul 16th, 2010 at 12:57 PM
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Kelly Collins
Registered User
4 posts

This is what they were saying there at BlueDomino. The PHP files were saving correctly into the folder the software put them in, but the server was set to look for PHP.ini files in a differant location. Soon as the changed that it popped right up. Now I havent had a chance to do anymore work on it yet but I will be doing a lot more updating today. I will see if it still works after I upload my newest changes. I'm hoping they didnt rename any folders.
Jul 16th, 2010 at 03:17 PM
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Jo Rice
Senior Advisor
10,951 posts

glad to hear it Kelly, and hopefully they didn't do anything to your files and just set their servers to read the right locations. Guess you'll know soon enough lol. Let us know if there's any other problems and if it isn't fixed let us know that too :)
Jo

http://elementsinwebdesign.com
Aug 9th, 2010 at 04:56 PM
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QDC
Registered User
6 posts

I am having the same problem - adding items but cart says it is empty

I have checked the servertest.php file and all seems ok - I have also deleted and republished my site.

My other half checked the site in Google Chrome and it works fine, but not in Internet Explorer.

I have raised the matter with the support team but just wondered if anyone else has any ideas?

The website is www.clickclickboutique.co.uk

Thanks in advance

Alison
www.clickclickboutique.co.uk
Aug 9th, 2010 at 07:18 PM
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Scott Swedorski
VP of Software Development
0 posts

It added to the cart just fine for me here:

http://upload.coffeecup.com/users/Scott/cart-boutique.png
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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