Not adding to cart - Post ID 134941

User 2641572 Photo


Registered User
1,245 posts

I've just checked your shop using both Firefox and Opera Alison and it is all working fine and adding items to the cart.



User 117361 Photo


Ambassador
6,076 posts

I have just tested in IE and nothing gets added to the cart. See attached screenshot.
Works ok for me in Firefox, Opera, Safari and Chrome.
Attachments:
User 2110958 Photo


Registered User
6 posts

Thanks for the replies... thought it was just me but if its not working for Janys either there must be something wrong?
User 117361 Photo


Ambassador
6,076 posts

I just checked my own store in IE and it would appear to be working correctly - at least as far as the cart is concerned. So yes, QDC - it would seem that the problem is at your end.

What is annoying for me though is that the Paypal logo with credit card options etc does not show up anymore. Is that just me?
User 103173 Photo


VP of Software Development
0 posts

We have tracked down the issue to something with PHP Sessions and Cookies. We are not sure if this has to do with an out dated version of cURL or some other server setting.

If you do this "go to "Tools" > "Internet options" > "Privacy" tab> "Advanced" button > then check "Override automatic cookie handling" and "Always allow session cookies" checkboxes" and then try to add something to the cart, it works. We are going to analyze the cookie that your server sets to see if maybe your hosting provider is automatically adding something else to it.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.