PayPal Problem - Post ID 137785

Sep 13th, 2010 at 12:40 AM
User 146692 Photo

Ricardo Pettini
Registered User
59 posts

I was just testing the store I made, and whenever I click on the Proceed to Checkout button on my website to go to the PAYMENT PAGE ON PAYPAL I get the following error:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@paypal.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


anyone else facing the same problem?
http://www.transtecnica.com/
http://www.artinsurf.com/
http://www.artinsurf.com.br/
http://www.kyokushinkai.com.br/
Sep 13th, 2010 at 12:57 AM
User 38401 Photo

Jo Rice
Senior Advisor
10,951 posts

Not having that issue at all here Ricardo. Does your server have PHP turned on? Not sure if that would cause that or not though. Hopefully someone else can tell you what that means, if no one answers by tomorrow on it I would suggest putting in a Support Ticket to CC and see what they can tell you on it :)
Jo

http://elementsinwebdesign.com
Sep 13th, 2010 at 01:14 AM
User 146692 Photo

Ricardo Pettini
Registered User
59 posts

it seems that the problem is on PAYPAL

do you mind checking out my store to verify if you get the 500 error when clicking to go to the paypal (to close the deal - no need to really buy anything as the store is not yet functional)
http://rsubmitter.com/shop/index.php
http://www.transtecnica.com/
http://www.artinsurf.com/
http://www.artinsurf.com.br/
http://www.kyokushinkai.com.br/
Sep 13th, 2010 at 01:21 AM
User 146692 Photo

Ricardo Pettini
Registered User
59 posts

now the 500 internal error is gone... but I am getting the following error on this page: https://www.paypalobjects.com/x/web/LIV … ror500.htm

404 Not Found
The requested URL '/x/web/LIVE2/web/paypal.com/htdocs/html/Error500.htm' was not found on this server.


(which means that after the 500 internal server error it found out that the error page doesn't exist on the server - returning a 404 error)
http://www.transtecnica.com/
http://www.artinsurf.com/
http://www.artinsurf.com.br/
http://www.kyokushinkai.com.br/
Sep 13th, 2010 at 01:53 AM
User 146692 Photo

Ricardo Pettini
Registered User
59 posts

seems like the problem was happening because I was logged in on my paypal account...
(it was also happening on other websites using SCC)
http://www.transtecnica.com/
http://www.artinsurf.com/
http://www.artinsurf.com.br/
http://www.kyokushinkai.com.br/
Sep 13th, 2010 at 02:54 AM
User 38401 Photo

Jo Rice
Senior Advisor
10,951 posts

So you're saying it's fixed and was caused by you being logged into your paypal account? That seems pretty weird to me, but dunno. Lemme know if it's still not fixed and I'll check it out.
Jo

http://elementsinwebdesign.com
Sep 13th, 2010 at 03:59 AM
User 146692 Photo

Ricardo Pettini
Registered User
59 posts

the problem is solved... I think it happened because I made a few changes on my paypal account...
http://www.transtecnica.com/
http://www.artinsurf.com/
http://www.artinsurf.com.br/
http://www.kyokushinkai.com.br/
Sep 13th, 2010 at 04:04 AM
User 38401 Photo

Jo Rice
Senior Advisor
10,951 posts

ahh that could be, well glad to hear it's solved, guess I'll go to bed then lol. Good luck on the rest :)
Jo

http://elementsinwebdesign.com

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.