For those who do or intend to design shops for clients based on Shopping Cart Creator, how will you handle it once you do the design for them?

Some might do the whole bit and add products and upload etc but for those who just want to do the design bit and then hand over to the client to add product and content how do you plan to do that?

Will you just give them a link to your reseller program and get them to buy their own copy of SCC or will you buy multiple copies and onsell them to your client?

And is the second option okay to do?

I imagine some folks will want to generate income by initially configuring the shopping cart and products and then enter into some sort of annual contract for maintenance. I don’t offer any such contracts. I don’t want to accept any money for future work and become legally obligated to anyone. That way if they become a pain the ars, I don’t have to deal with it.

From what has been posted on CC's website in the past (didn't look presently). It sounded like "reselling" their software, is not a viable option. I would recommend simply passing on the information to allow them to evaluate and purchase any CC software direct from them.

I have set up a shop for a customer, designed the layout etc. with Shopping Cart Designer, then bought a copy of Shopping Cart Creator for them. Scott very kindly aided by transferring a copy into their name, though in future it would be easier if any customer just bought their own copy.

Way I see it is, set up the shop, configure etc. show them how easy it is to maintain then they are on their own... unless they require extra chargeable services.

Yep ian,

No reason that they can't be pointed to CC's site and allowed to just go ahead and make their own purchases of the software. Some people are able to offer Discounts also to their customers for the CC software for various reasons too which could come in handy. I forsee this software being a best seller simply because of this situation, many times copies will need to be purchased by our clients.

With the introduction of "Pro" products, I think that CC need to consider how designers can present a "pro" image to their end users. Asking them to go away and buy a piece of software isn't very "pro" in my opinion. Being able to turn up with the piece of software, install it and register in their name presents an altogether more professional image.

As regards "normal" websites, which in comparison to ecommerce sites are usually pretty static, customers are generally quite happy to have their designer make any changes... it's quick and easy to pick up the phone or send an email and they don't have to know anything about coding or image optimisation.

eCommerce is quite different, things are much more fluid and it's not practical to be getting your designer to make all the changes, customers need to be able todo it for themselves. SCC is an ideal solution for non-IT specialists, web designers will make their money from design, installation, training and support .

The ability to purchase single or multiple licenses and in effect sell them on is a must in my opinion in the new "Pro" era.

I totally agree Woody.

I don't know how that can be managed considering the way CC manages the online accounts. You would have to get on the phone and transfer the software over to the client in order to get updates.

Yeah I agree with Tom, this could get pretty messy with registrations and updates and email verificiations etc.

The easiest way I think we'll have to do this will be to register it "for" our customers. We should already have most of their information to register with, and then let them know how to get the software and help them get it installed and tell them how it works etc. The hard part will be getting it installed and tutoring them on the usage if they've not used many programs before, but most have at some point done something on the computer so it shouldn't be horribly bad.

This way they get their own registration yet if they have problems they can always come to us for assistance. I don't think that's going to be all that big of a deal myself. I know I won't have the time to try to keep up other people's shops, especially multiple ones and still handle my own and web building at some point too, so it will be a good advantage to them to do it themselves, and we all know how easy it is so it shouldn't be too hard.

Nothing says we can't create their themes for a price, and nothing says we can't give support for a price and nothing says you have to charge for any of it, it's up to you. But I don't think reselling CC software is a viable option myself. It will just get too complicating and hassling to have to keep transferring registrations.

You know the real problem here won't be the shopping cart software, it will be the photos lol, that's where most people are going to have the most difficulty I think. The software is so easy to use, and with us to guide them it should be quite easy and maybe even fun for them, I know it is fun for me. But ... photos are a whole separate issue especially if they aren't nearby where you can get them off their camaras for them, or actually take the photos for them etc.