Hi,

Firstly many congratulations on a great program.

Just a few issues:

1. Is it possible to save the server data with the shop project? At the moment I'm managing 2 shops on different domains. When I change shop project it keeps the last used server so I have to go into webshop>server and manually select the correct server profile.

2. I have a 1440x900 LCD. On my viewitem page, if I click the item picture to see a larger version, the lower 30% approx of the picture is off the screen, no scrollbars and not viewable. The same occurs with the Shopping Cart theme preview on the CoffeCup website. Can it be aligned to the top of the screen?

3. Other users might like to to know that if I put 'Handling & Delivery' in the shipping description, Google checkout errors. If I remove the '&' and put 'and' everything is fine.

I'd appreciate your thoughts.

Regards

Owen

Hi Owen,

can you post a link to the shop that has the image size issue? It could simply be that you are using very large images that just don't fit. The way the larger images are displayed inside of the program might limit scrolling. Would a slightly smaller image still show the product?
I'm suggesting this because many users still do not have monitors that support that size, so they may have much more than 30% of the image missing from their screens.

Hi Cliff

Thanks for responding

You can see this problem at www.coffeecup.com if you take a look at the Shopping Cart theme previews at http://www.coffeecup.com/shopping-cart/themes/

or on my development site at www.bluehorizonmusic.co.uk.

I've placed a screenshot at http://www.bluehorizon.co.uk/screenshot.html

Please not however, the problem doesn't occur on my laptop monitor which is set to 1024x768 just on my main system which is set to 1440x900.

Cheers

Owen

It looks perfect on my screen.

The pop-up style window is designed to be centered, both horizontally and vertically on the screen, so that it fits most monitors. In your screen shot, it looks centered left to right, but there is way too much space above the image.
I can't reproduce that on my computer, even when I resize the browser window using your site link, it still floats the image to the center of the screen.

From your web browser view, it looks fairly up to date ( I see tabs, so it can't be too old). Maybe try checking to see if there is a browser update? Might be some setting on your computer that does not let the window stay centered for some strange reason?

I think the program is not to blame for this one, but some setting on that one computer stops the vertical alignment from working correctly. Sorry that I don't know what to change or how to fix it, but it looks fine from here, for all the links you provided.

Hi Scott & Cliff

Thanks for the responses.

It's reassuring to know that this issue is probably limited to 1440x900.

However, monitors with this resolution are common. Anyone else seeing the same problem? Maybe with other resolutions?

Regards

Owen

Could your monitor have a custom DPI setting? I don't think it's the 1440X900 resolution thats doing it. That is plenty large enough to display the images.

You can check DPI (Windows Computer?) by right clicking on your desktop, choosing "properties" (XP) or "personalize" (Vista)...wow Windows makes things complicated....deep breath.....If XP, then choose "display settings" or "settings", then "advanced" and probably on the "monitor" tab, look for DPI settings. If Vista, look on list at left, "Adjust font size (DPI). 96 is the normal setting. Other settings can mess up with some stuff and that could cause the issue you are seeing on that one monitor.

Hi Cliff,

Thanks for this.

On further investigation, no issue on Firefox so it looks like an IE7 issue.

FYI, just XP SP3, no Vista. Display settings are set to 1440x900 which are the native settings for my Viewsonic VA1912u display.

Does anyone have any thoughts re my other issues?

Regards

Owen

I am using 1900x1200 and IE 7 and I do not see that issue here. Tried IE, FireFox and Safari. Also using standard DPI settings.

Minor point, but if you use the special characters for the "and" symbol, you will probably still be able to maintain this symbol in your headings. Not sure if it will show up in this message, but try using in place of &

Like everyone else, I am seeing your enlargement centred on Firefox, 1024 x 768 - XP os