Phantom Zone RSD Page - Post ID 249120
I have a page that is there, but is not there! I'll explain. The page in question looks fine and acts fine in the RSD program. Everything looks to be there as it should. See the screen shot of the RSD page. The problem is, when I preview in a browser or export the RSD file, the page is blank except for the grid background image. See the Browser Screen shot.
All the other pages in my RSD file appear to be okay (thank goodness), but I get a little nervous when pages start disappearing.
This occurred while using the latest build of RSD. I temporarily went back to a previous build to see if that would fix it, but no luck.
When I view the HTML of the page, most of what would normally be in the body of the page is missing. I tried adding new content to the page in the RSD program to see if that would show any change, but no luck on that either. The page is dead. Again, the page is there in RSD but otherwise the content doesn't show in preview or export.
Kinda bizarre. (Twilight Zone theme music plays softly in the background)
All the other pages in my RSD file appear to be okay (thank goodness), but I get a little nervous when pages start disappearing.
This occurred while using the latest build of RSD. I temporarily went back to a previous build to see if that would fix it, but no luck.
When I view the HTML of the page, most of what would normally be in the body of the page is missing. I tried adding new content to the page in the RSD program to see if that would show any change, but no luck on that either. The page is dead. Again, the page is there in RSD but otherwise the content doesn't show in preview or export.
Kinda bizarre. (Twilight Zone theme music plays softly in the background)
You never want to downgrade a project file Michael as that can potentially cause other issues. Always move forward, not backward.
Can you upload the project file so we can see it? That helps much more then screenshots.
Can you upload the project file so we can see it? That helps much more then screenshots.
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Thanks for the good advice Scott. I put a copy of my project file in Dropbox . . .
https://www.dropbox.com/s/7gtcg49jk5o7k … n.rsd?dl=0
The page with the problem is called 'generic-30'
Let me know if for any reason you have trouble getting the project file. Thanks!
https://www.dropbox.com/s/7gtcg49jk5o7k … n.rsd?dl=0
The page with the problem is called 'generic-30'
Let me know if for any reason you have trouble getting the project file. Thanks!
Thanks. We are looking into this now. I will drop you an email when I have something to report back to ya.
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That's great! Thanks much Scott!
Michael Brose wrote:
That's great! Thanks much Scott!
That's great! Thanks much Scott!
I just emailed you a link to download a fixed version of your project. We found the issue and will be implementing fixes in the next update to prevent that.
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Wow! That was fast! Has anyone told you recently that you guys at CC are awesome! Thanks so much. I'll check out the fixed file when I get back home.
Thanks Scott!
Thanks Scott!
All is working as it should now. Thanks again Scott for the quick fix and great customer service!! VERY MUCH appreciated!!
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