I would like to add my .02 cents worth for a "GUESTBOOK" I am searching for a good one now, but would rather have one from Coffee cup as I also own about seven or so of their other products. It should have several themes and or background changes as well.

Tom

I agree with all the post, a guestbook by CC would be a "good thing". I would buy it!
I had used another software for many years however it got to be a real pain with spammers and hackers attacking every week so I took it down. For me a secure software would be the high priority, one that is hack proof.

Any update on the guest book, nearly 6 months since you were testing beta versions Scott?

I for one am hanging on for this.
Greg

I think this reply from Scott was in regards to SCC Pro not the Guestbook Greg :d

Cheers
Zoldar

Your right of course Zoldar, however it is six months ago, so asking for an update is not unreasonable is it.
Cheers
Greg

Scott i have spent hours trying to work out how to put a simple feedback form on my website.

I thought form builder might do it, and i am rong !

If by guestbook, you mean clients ability to comment on their purchase from my website, thats exactly what i am after.

I have as usual tried the hosting options available, all double dutch to me

And from experiance now of 13 months using coffeecup software, I think this is a MUST, as you really cant have a SHOP (shopping cart creator) without feedback facility , as after all Word of mouth is the main building block of a small shop.

If it is developed can i suggest a contact this buyer button,, as a safe way for future customers to contact previous clients who have left feedback.

And the ability for the customer who put their email address in to be able to remove it themselves when they want to no longer reply to emails.

Lots of my clients have asked when i will have this facility, many have suggested letting customers call them for a reference.

Viv

One of the practical problems Viv, is that many folks that have left feedback, wouldn't necessarily want complete strangers contacting them, so you then have to initiate some kind of consent form within that feedback, so that customers can opt out of that. You also have to think about how your previous customers can reply to that enquiry without disclosing their email addresses?

Will i agree the email address is a problem, and customers MUST have opt out option, also option to remove it at a later date, if they get to many requests.

It is my customers who have suggested this though, its seems most are flabergasted at the quality they get from me, at internet prices.

My present OLD feedback on ebay, and from my previous website, is full of comments that the quality is way above expectations, and I think infact it is not that my work is neccesarily better than it should be, but more to the point many customers have had such bad experiences of poor quality from other suppliers!

Feedback of this type can only improve my turnover which to be honest I could do with, as my general products are MORE EXPENSIVE than most on the internet, and hence my turnover is relatively small, because your average customer cannot determine the quality and therefore compares mine to cheaper products

Thanks for your comments, i hop CC are on the case soon

Viv.

Viv - I personally don't have any problem with a "pasted" comment, especially if there is a means of verifying it's validity, which sounds like you are already addressing. I will be facing something similar with my new business soon, as I am listed on many on-line resources for aviators. I will probably be copying and pasting some of those comments from the various sources and compiling them onto my 'official' site. I want to make sure that I do this in a manor that doesn't look like I faked them, but of course I will be able to verify them.

Phil i have updated on my own thread, in form builder thread, ( Help for setting up a feedback form ) but i found this yesterday seems to be a recent addition in my hosting .

http://www.phpjunkyard.com/gbook/gbook.php

I have set one up on my website last night, doese exactly what i was after, so i am hoping CC with have a look and see if they can come up with a more user friendly (IN MY CASE IDIOT PROOF) version.

Viv