I have spent quite a lot of time trying to get form builder to do a feedback form
With no knowledge of html or how to set up databases it has defeated me
If what is being suggested here could allow feedback on sales, in addition to just comments about the site, it would benifit everyone
Magento (which i hate) too complicated, has a star rating so customers can leave comments on my products, service, delivery time etc. etc. a bit like Ebay.
However just a simple form to fill in once clients received their order, acknowledging receipt, and tick a few boxes would suffice, maybe an optional text field would be great
I have found over the years, some customers just don't have time to fill in anything, no communication means they are happy with their order ?
And on the other hand i get plenty who now phone me to show their gratitude as i have no feedback page, great for my moral, but other customers cannot see my head swelling
So i have a link at present to my ebay feedback, which is now a lttle out of date, as i hardly ever list anything.
http://feedback.ebay.co.uk/ws/eBayISAPI … ckAsSeller
Feedback page on my site ready and waiting for this option
www.bespokemade.com