Form not consistent - Post ID 304901

User 458539 Photo


Registered User
1,632 posts

I am using the same form on three different pages

https://houstoncoolpools.com/index.html

https://houstoncoolpools.com/whychoosehcp.html

https://houstoncoolpools.com/contact.html

On 2 pages its working for the submit to client and the response to the customer. But the home page does not submit to the client

Version 2.2 bulid 5577

Not sure what to do - tried reuploading

Thanks in advance Byron

User 2699991 Photo


Registered User
5,239 posts

Check the form files are there in the root of your exported project check the ,user cong file is set up properly..
If that fails send me the project file via we transfer as usual I will take a quiche look and see if I can spot why this is happening
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS


A simple quick way to contact me
https://mawarputih.coffeecup.com/forms/contact-wayan/
User 458539 Photo


Registered User
1,632 posts

Things from the client changed quickly - I made the changes (a disclosure for text messaging). I have made the html element placed the code in there - uploaded the page and the addition file folder and php to the root directory - is that not the proper procedure
User 458539 Photo


Registered User
1,632 posts

The form is showing up at the top of the page and where its supposed to - I have checked under page manager and there isnt anything in the up. Reupped the page and its still doing it - not on the other pages.

Also Its not working properly on all the pages Go Daddy host says running 8.2 php

Any ideas

Thanks in advacne

Byron

User 2699991 Photo


Registered User
5,239 posts

Have you put the form code into a html container ?
Or
I to a normal container.?
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS


A simple quick way to contact me
https://mawarputih.coffeecup.com/forms/contact-wayan/
User 2699991 Photo


Registered User
5,239 posts

I really need see that project file Byron (as I said in my previous EMAIL to you.(and the WFB project)

There is something funny going on particularly with Email field on the index page

Use WeTransfer as usual



Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS


A simple quick way to contact me
https://mawarputih.coffeecup.com/forms/contact-wayan/
User 2699991 Photo


Registered User
5,239 posts

Well Byron I just completed the form on 2 of the pages, (home and the contact us page and it works just fine for me here (I got the confirmation emails no problems.
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS


A simple quick way to contact me
https://mawarputih.coffeecup.com/forms/contact-wayan/

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