Marina, I might suggest also to remove the space in your directory names and file names if any there too. Not a good practice and could end up causing issues for people trying to find things.

I'll test to make sure it works on one of my forms. It might be those spaces in your form name as JoAnn has pointed out. They typically mess linking and scripts up.

Tried it, didn't work - thanks anyway



Took a while to do as my training website links to the shop but definitely a good tip - thank you Jo Ann. Such a tiny thing...anyway, this has helped because the entire order form can be viewed without me having to fiddle with the settings.

However, I still have a problem with the form embedded in the shopping cart (not returning to top of page on submit) and (placeholders are not visable) See http://canine-shop.co.uk/RawShop/Order_Form.php

BUT

If I create a link to the form instead (and with all your help) everything works wonderfully See http://www.canine-shop.co.uk/RawShop/raworderform.php

I would settle for the latter option but it would not look professional and its not particularly user friendly. Do you think the problem lies in the shopping cart software?

Hate to say it but this part is over my head lol. I have heard a few others say something about the form not directing people back to the top of the page. What about creating a separate thank you page outside of your cart that has the same feel of your shop with a "Back to the Shop" button on it?

Try this instead.
onload="scroll(0,0);"
Place this inside the embed script code for the form.

Do you know if this has been fixed in 2.5?

No, you still need the work arounds.

I've been reading through several threads on this topic and none of the fixes work for me. After clicking Submit on my form the Payment Page comes up (well, the blank bottom of the form) and you have to scroll up to see the PayPal button. Here's the HTML code when you click "Configure Payment Page":
[Membership]<center>
<style type="text/css">
#docContainer table {width:80%; margin-top: 5px; margin-bottom: 5px;}
#docContainer td {text-align:right; min-width:25%; font-size: 12px !important; line-height: 20px;margin: 0px;border-bottom: 1px solid #e9e9e9; padding-right:5px;}
#docContainer td:first-child {text-align:left; font-size: 13px !important; font-weight:bold; vertical-align:text-top; min-width:50%;}
#docContainer th {font-size: 13px !important; font-weight:bold; vertical-align:text-top; text-align:right; padding-right:5px;}
#docContainer th:first-child {text-align:left;}
#docContainer tr:first-child {border-bottom-width:2px; border-bottom-style:solid;}
#docContainer center {margin-bottom:15px;}
#docContainer form input { margin:5px; }
#docContainer #fb_confirm_inline { margin:5px; text-align:center;}
#docContainer #fb_confirm_inline>center h2 { }
#docContainer #fb_confirm_inline>center p { margin:5px; }
#docContainer #fb_confirm_inline>center a { }
#docContainer #fb_confirm_inline input { border:none; color:transparent; font-size:0px; background-color: transparent; background-repat: no-repeat; }
#docContainer #fb_paypalwps { background: url('https://coffeecupimages.s3.amazonaws.com/paypal.gif');background-repeat:no-repeat; width:145px; height:42px; }
#docContainer #fb_googlepay { background: url('https://coffeecupimages.s3.amazonaws.com/googlecheckout.gif'); background-repeat:no-repeat; width:168px; height:44px; }
#docContainer #fb_authnet { background: url('https://coffeecupimages.s3.amazonaws.com/authnet.gif'); background-repeat:no-repeat; width:135px; height:38px; }
#docContainer #fb_2checkout { background: url('https://coffeecupimages.s3.amazonaws.com/2co.png'); background-repeat:no-repeat; width:210px; height:44px; }
#docContainer #fb_invoice { background: url('https://coffeecupimages.s3.amazonaws.com/btn_email.png'); background-repeat:no-repeat; width:102px; height:31px; }
#docContainer #fb_invoice:hover { background: url('https://coffeecupimages.s3.amazonaws.com/btn_email_hov.png'); }
#docContainer #fb_goback { color: inherit; }
</style>
[_cart_summary_]
<h2>Almost done! </h2>
<p>Your order will not be processed until you click the payment button below.</p>
<a id="fb_goback"href="?action=back">Back to form</a></center>

Any ideas on what code to put where to get to the top of the page? Thanks.