Not receiving form mail results at...

User 2689532 Photo


Registered User
13 posts

Got the form set up and ready to go on my own servers, everything seems to be working perfectly and i love the look of the new form, but i'm not receiving any of the form results at all. The emails i've set up in setting are correct, i even created a forward with the original domain name in it and tested all of them - but i'm still not getting the results.

Help?

http://milehighmarina.com/reservations3.html
User 187934 Photo


Senior Advisor
20,265 posts
Online Now

Hi Brenda,
Looks like you did some alterations.
Your embed script is not correct. _exported should be removed.
<script type="text/javascript">document.write(unescape("%3Ciframe id=\"fb_iframe\" src=\"forms/MHMRES_exported/MHMRES.php" + window.location.search + "\" width=\"100%\" height=\"864\"allowtransparency=\"true\" scrolling=\"no\" frameborder=\"0\"%3E&lt;a href=\"MHMRES.php\" title=\"MHMRES\"&gt;Check out my CoffeeCup Form&lt;/a&gt;%3C/iframe%3E"));</script>
<noscript>
<iframe height="864" style="border:none; background:transparent; overflow:hidden; width:100%;"
id="fb_iframe" src="forms/MHMRES/MHMRES.html">
&lt;a href="MHMRES.php" title="MHMRES"&gt;Check out my CoffeeCup Form&lt;/a&gt;
</iframe>
</noscript>

If your leaving all the form files in the exported directory remove the _exported from the name and upload the entire folder then alter the script to point to the proper location based on where it is.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 177533 Photo


Registered User
62 posts

I am having a similar problem. not getting results emailed to me from sdrive or my site (godaddy)
I can view the results on sdrive and when tested on my site I can view the results in the csv file but not getting any emails

http://thegallery.coffeecup.com/forms/quote_form/
User 187934 Photo


Senior Advisor
20,265 posts
Online Now

Have you dbl checked the email address your using?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 177533 Photo


Registered User
62 posts

Yes, checked just now. Actually it should be sending to two emails. I've checked both
User 177533 Photo


Registered User
62 posts

I got your test
User 177533 Photo


Registered User
62 posts

weird thing is I have other forms on the same server (not on s-drive) that work fine.
User 187934 Photo


Senior Advisor
20,265 posts
Online Now

So that form is working?
For forms on Godaddy read this.
http://www.coffeecup.com/help/articles/ … m-builder/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 177533 Photo


Registered User
62 posts

I got it working by changing the send to email to one associated with that domain.
It works!
User 187934 Photo


Senior Advisor
20,265 posts
Online Now

Great! Have fun with your new discovery.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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