Web form builder #4 - Post ID 303649

User 456649 Photo


Registered User
9 posts

I designed a form using web form builder for a website a couple of years ago. Now this form is no longer connecting with the website. I have been informed with the following message of the problem. Could you help me with this:

There's this in the browser console

GET
https://manitoulin-island.coffeecup.com … s/json2.js

Loading failed for the <script> with source “https://manitoulin-island.coffeecup.com/forms/reservations/common/libs_js/json2.js”. reservations.html:1:1
A resource is blocked by OpaqueResponseBlocking, please check browser console for details. json2.js
GET
https://onthebaybb.ca/favicon.ico
and that's missing. You'll need to reupload it or verify it.

[riley.agricola@KnownHost ~]$ curl https://manitoulin-island.coffeecup.com … s/json2.js
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>404 Not Found</title>
</head><body>
<h1>Not Found</h1>
<p>The requested URL /forms/reservations/common/libs_js/json2.js was not found on this server.</p>
</body></html>

Your help would be greatly appreciated.


User 187934 Photo


Senior Advisor
20,239 posts

Hi Jean, Can you share a link to the form?
Also have you upgraded to the newest version?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2699991 Photo


Registered User
5,077 posts
Online Now

I think you should go to your Sdrive check that the form is still there if not publish it to you Sdrive or upload the form files
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS
Contact Me For One To One Assistance
https://mawarputih.coffeecup.com/forms/contact-wayan/

A simple quick way to contact me
https://rsd-tutorialscom.coffeecup.com/ … l-details/
User 456649 Photo


Registered User
9 posts

I can only find this file in my S drive:

https://manitoulin-island.coffeecup.com … ation.html
User 2699991 Photo


Registered User
5,077 posts
Online Now

seems to me then that your SDrive is missing the form and the confirmation page, so you need upload again or publish it agaIn
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS
Contact Me For One To One Assistance
https://mawarputih.coffeecup.com/forms/contact-wayan/

A simple quick way to contact me
https://rsd-tutorialscom.coffeecup.com/ … l-details/
User 456649 Photo


Registered User
9 posts

But, where would these files be saved?
User 2699991 Photo


Registered User
5,077 posts
Online Now

Jean Pearce wrote:
But, where would these files be saved?


ON YOUR SDDRIVE wherever you published your form or website
below is the link to the coffeecup sub domain

https://manitoulin-island.coffeecup.com
so you or someone uploaded or published the form from Web Form Builder, or uploaded / published the website to that CC subdomain on SDrive

Open your SDrive (your profile account and see what's there top right where is says HI when the dropdown opens select Your SDrive then you can see the files by selecting one of the tabs (forms if it's only the form that is hosted on SDrive.

On your website at the moment I can't even see where the form is anyway
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS
Contact Me For One To One Assistance
https://mawarputih.coffeecup.com/forms/contact-wayan/

A simple quick way to contact me
https://rsd-tutorialscom.coffeecup.com/ … l-details/
User 2699991 Photo


Registered User
5,077 posts
Online Now

On what page of the website is the form supposed to be on??

Have you changed the hosting service recently? (for the actual website)
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS
Contact Me For One To One Assistance
https://mawarputih.coffeecup.com/forms/contact-wayan/

A simple quick way to contact me
https://rsd-tutorialscom.coffeecup.com/ … l-details/
User 2699991 Photo


Registered User
5,077 posts
Online Now

OK although I don't know your relationship/connection with the website I think that you must have exported the form and
1 used the 'Automatic Option in which case WFB would have made 3 things to do
1a/ copy paste some code onto the header of page where the form was to be show
2a/ copy/paste some code into wherever you wanted the form to appear on that page
3a/ upload a folder to the server for wherever / whoever hosting the website

In that folder are all the files needed to make the form work. (and including all of the links listed etc in the error message,

So there could be a whole load of reasons as to why,, but the bottom line is that in order for the form to display/work, Those files and the form should be in the coffeecup SDrive/forms (whoever it was that opened that account account and put those files/folders there (however they did it) and needed to set up Dynamic DNS on the hosting server (unless the website itself was uploaded/published to the same CC subdomain. If whoever the website owner is has changed then the dynamic DNS needs changing also. The website itself has not been made using RSD or Site Designer not that, that make any reason for it not to work but the main thing is that the page that hosted the form in the beginning doesn't exist any more, and I cannot even see anywhere on the website that even looks like it has a form on it.


Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS
Contact Me For One To One Assistance
https://mawarputih.coffeecup.com/forms/contact-wayan/

A simple quick way to contact me
https://rsd-tutorialscom.coffeecup.com/ … l-details/
User 2699991 Photo


Registered User
5,077 posts
Online Now

Actually I think your best bet now is to contact CC customer support and let them know,, they will probably be able to find out what happened to the https://manitoulin-island.coffeecup.com SDrive account.
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS
Contact Me For One To One Assistance
https://mawarputih.coffeecup.com/forms/contact-wayan/

A simple quick way to contact me
https://rsd-tutorialscom.coffeecup.com/ … l-details/

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