are coffee cup still in business ? -...

User 3181050 Photo


Registered User
1 post

Hi, I have just purchased the Super Pack and after the purchase, it showed me that the site was under maintenance then I couldn't download the apps from the Super Pack I couldn't find them in the "my purchases" section and to just make thing worse I was revising the order content and I purchased again am trying to contact the customer service to get a refund on one of my purchases and get my apps but I hope they respond.
User 122279 Photo


Senior Advisor
14,547 posts

They are in business. If you have contacted CC support today, you may have to wait some hours, then they are sitting in the western part of the US and are probably still asleep
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 3192975 Photo


Guest
4 posts

Ok thanks for the update
User 3195762 Photo


Guest
7 posts

That sounds frustrating! Hopefully, customer service gets back to you soon and helps with both the refund and your app access. Keep an eye on your email for any download links too!

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