Please note that CoffeeCup is not responsible for lost or stolen packages through the mail carrier. As a courtesy, reshipment requests made within 30 days of original purchase on lost or stolen...
You will need to first sign in to your CoffeeCup account using the e-mail and password that were used when making your purchase. Once logged into your account, choose “Orders &...
Because all of our bundles and weekly specials are already heavily discounted, coupons or discounts cannot be applied on your purchase. After all, we do need to feed our hungry...
Each time a customer goes to "check out" of your online shop and make a payment, a five-step process is initiated. It is important to have the correct settings regardless of which...
Please contact the Sales team immediately before continuing to ensure that your order has been placed successfully and we will be happy to help.
At this time all orders are sent via USPS and do not offer tracking numbers. We do have a shipping quote time of 7-14 business days for delivery within the United States. Orders going overseas may...
All orders placed with items for shipment will go out the following business day. You will receive an email letting you know when your order has been shipped.
We currently accept all major credit cards (Visa, MasterCard, Discover, AMEX) as well as our new PayPal option. Unfortunately, we do not accept direct bank transfer as form of payment at this...
The charge you see on your account is a pre-authorized hold. Since our system has declined your card, the transaction will not post. The hold will drop off from your account according to your...
