I am helping a friend set up a basic website. He will be selling a product that has to be shipped in an oversized box and the only company that will ship it is Fedex Ground. I can't figure out how to input all the information needed to use Fedex - different zip codes and so forth. The shipping will be based on volume instead of weight - or so I've been told. Is there a simple solution and can someone help me - I am truly a novice at this . Thanks,

Sue Smith

I don't know about the configuration details, but for oversize (which is almost everything we ship) that should correspond to a weight. i.e. I ship a 22 lb box that is 24x36x9 which bills as 30 lbs. So I use 30 lbs to create a quote if I can't put in the box size.

hope that make sense.

/RB

For what it's worth, I've shipped an item (UPS) that was oversize and they went strictly by volume rather than by weight--which was unfortunate for my checkbook because it was large but light. It was a product return and the shipping ended up costing me almost as much as the original purchase.